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SAME THING HAPPENED TO US... (We quickly changed theme to fix, fyi...)
It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out!
This apps works great on my friends store but in my case it just mess up my whole store, good thing i did backup my theme. Hopefully they will find ways to resolve it.
DO NOT DOWNLOAD. Created a glitch in my site after downloading. Every price on homepage turned to $19.99 and said Sold Out. No product of mine was sold out or listed at $19.99. This happened immediately after downloading.
This app used to work fine, now it doesn't display bundles on one of the side stores we have. Unfortunately I installed it on another store we have before checking the recent issues
After installing I had major issues, tried uninstalling and it breaks the cart process. It leaves unwanted code behind that I had to manually remove to get the shop working properly again.
Here's what I did:
1. Uninstalled the app
2. Deleted the "bold" files in editor (2 files, one .liquid and one .css)
3. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}"
4. ???
5. PROFIT!
Going to try another bundle app, this one is no longer good and uses bad coding practices. Feels like you're being held hostage when you don't want to use the app as their "tutorial" on how to uninstall recommends to just leave the app installed!!! Disgraceful practices.
Hello there, thank you for your review and feedback. I just wanted to apologize that you ran into some issues with our Bundles app - if you are open to it, we would love to assist you in getting to the bottom of the issue and fixing that right up.
We do understand however if you do not want to. Our team of install experts are always standing by to help with both code installs and uninstalls. At the very least, we would be more than happy to take a look at your store and ensure all of the code has been removed.
We hope to hear from you soon! One of our support specialists has reached out to you to offer assistance in either of these capacities.
Our installer needs time to work on this, normally it take 2-3 business days however, our install request went up for this few months due to pandemic. So for now I don't have an exact time frame for you.
hahahahahahhahahahahhahahahhahahahahahahha
really im so angry they took from me more than a hour and in last i have to wait for 3 days
Once installed, the entire store inventory is displayed as sold out!
In the end, no help just a more hustle with the shop.
downloaded this app and it made all my products unseen by customers. I asked for help as no-one could buy anything and they never helped me and I had to pay someone to help me. Horrible customer service !!!
This app sucks. You can only make one bundle per product. Very disappointing.
Ruined the coding, dont install this app. Luckily I manually backed up my theme. Otherwise would completely ruin the business! NEVER INSTALL THIS APP!!!
Thank you so much for taking the time to leave a review of our Bundles app - our Specialists have reached out to discuss how we can best help. If possible, please check your store's contact email address and we'll be more than happy to do what we can to help out. Thank you for your patience.
Completely messed up my shop. Do not use the app!! Made really bad experiences with the service and the app