Reviews (643)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting average order amounts and sales, particularly during holiday seasons. It is easy to set up and use, allowing for the quick creation of clean and professional-looking product bundles. The responsive customer support via live chat and email is noted for its effectiveness in resolving issues and providing guidance. The app includes features like automatic discount applications and uses existing inventory, enhancing its functionality and positively impacting cart values and conversion rates. Additional support is available through a paid installation service and comprehensive video tutorials and FAQs, which help merchants maximize the app’s benefits.

March 17, 2015

Amazing app. We currently are using 5 different apps by boldapps and I must say by far the best apps. Our client is very happy

Supplements Gateway
United States
4 months using the app
Edited December 15, 2015

Worst App and WORST Support, there is a bug which is changing the price of the product and thus giving unintended discount to customer without the knowledge of the seller,
When we reported this to support, its been about 2 weeks and they are just stalling by saying that they cant understand the problem, We have sent them screenshots, addad as staff, but they just cant understand the simple problem,
theya are just stalling by saying that as they cant understand or rectify is BUG.

PLEASE AVOID USING THIS APP, IT CHANGES PRODUCT PRICES HAPAZARDLY !!
SERIOUS BUG

Saraf Furniture
India
Almost 4 years using the app
Edited November 5, 2020

UPDATE: I tried this app again because I believe in its capabilities, but I was disappointed again. The app rounded my bundle prices down for each item causing huge losses. I contacted support two weeks ago, and they still haven't resolved the issue. I would give zero stars if i could. These guys are going downhill fast.
UPDATE: This app has really gone downhill. The cart is glitchy, and the interface has so many bugs, that users aren't able to add bundle incentives. It's too bad because this is the only thing I can find that meets the need of discounting items automatically without using discount codes. This app is super easy to setup and create bundles! It's great for those that want to do quick bundles or sales! There are two possible kinks with the app. 1) it doesn't always automatically sync new items in a category for collection bundles. 2) we suspect and inventory count issue with the software that we are trying to identify. Sukh, has been great so far with helping us resolve the bundle update issue.

Danger Close Apparel
United States
Almost 4 years using the app
BOLD replied July 10, 2019

Hi there, thank you so much for the review! We're really glad to hear that you're enjoying the app, minus the two things you mentioned.

I was told by our app product specialists that you simply just need to go into that Bundle group and re-select the collection that you have added a product to, and then save, in order for it to update. :-)

I hope that helps! I noticed you had an open ticket already and are chatting with our specialists about the second kink you mentioned, so if you continue to have issues with the first one, please don't hesitate to include that in your response as well!

Take care!

September 25, 2013

Excellent APP with Excellent Support. Jay and team responded to my email promptly. Excited to see what bundles I can create for our customers.

BodyMaxNutrition.com
United States
4 months using the app
April 16, 2020

Great app and easy to use. The support is also exceptional so I can can highly recommend to anyone looking for this kind of app.

AutoBead
United Kingdom
4 months using the app
November 17, 2014

Great app and easy to use, support is very helpful as well.

Luxury Erotica
United States
4 months using the app
December 20, 2018

We tried out this app to help us do bundle deals for the holidays. We experienced a bug with products requiring a variance selector because of an issue with our Theme. I reached out to their support and Harry got the problem resolved literally within hours from my first outreach. If you're looking for a way to cross-promote your products, offer bundle deals or buy A get B free deals, you can stop looking. This app works great and their support is top notch! Will def recommend.

AZIO Corporation
United States
4 months using the app
December 6, 2017

The idea of operating a retail store online without the BOLD Apps will leave you spinning your wheels. Being older it is like returning to school after 30 years. To get past that NEWBIE tag and feeling was made much easier with the Bold Bundle App. We have been getting the single sales but not the add-ons that Upsell and Bundle bring to the table.
I have been hospitalized for over a week and yet I still fulfill orders and do marketing as often as possible. The Bold Brain, Bold Bundle and bold Upsell make it easier to present products to a customer base that is worldwide. While we are still evaluating the ROI it is very clear that we would not have any ROI without the Bold Apps guiding us.
Complaints? We do not have any ourselves and if you do not understand something, use the Bold support and they will assist. The resources are all available to everyone. We look forward to our next App to give us, even more, traction in the ECommerce world.
I am in the hospital and my trial period was running out. We were fortunate enough to get a short extension on it that has allowed me to work at the slower pace. Soon back home and feel speed ahead. Thank you Bold Apps and Staff, you are due 12 Kudos each!

Wayne Stirling Wright
UltraAngler.com

Ultra Angler
United States
4 months using the app
July 31, 2014

Great App. It works as advertised and is easy to manage. Additionally, I've had a great experience working with the support team. I was having a display issue and Ron from Bold apps proactively changed some CSS and fixed the problem. The app is great and I highly recommend the bold app team!

Violin Pros
United States
4 months using the app
June 11, 2014

So far so great! Easy to get install completed and start building bundles. Cannot wait to launch the store!

Brewsees
United States
4 months using the app