Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of multiple product bundles, potentially enhancing sales. Its user-friendly interface and customizable features are praised. The support team is noted for their quick and helpful responses. Benefits reported include increased order amounts, better conversion rates, and improved inventory tracking. The ability to create various bundle types is also valued.

November 27, 2015

It's the night before Black Friday and the Bold team has responded to several of my emails right away. I am honestly floored by the customer service. Every email has been incredibly helpful and they guided me through fixing my glitches. I tried setting up the code myself and got most of the way there, but made a few errors that the team helped me fix. Bold's support team is incredible.

Ova Woman
United States
About 1 month using the app
Edited May 14, 2019

I used this app to create bundles on my store but it's full of bugs. Had too many issues and the support helps - although it's a very slow process. Hopefully, they will fix all the bugs.

Sky Sins
India
12 months using the app
BOLD replied May 22, 2019

Hi there, I'm sorry to hear about the issues that you were seeing inside the Bundles app. One of our support specialists has reached out to see if there's any way that we can resolve these issues for you, so if possible please let us know. We'd love to get in touch over the phone.

Edited December 1, 2014

Awesome and fast installation! Can't wait to try the Bundle App. It looks amazing! Thanks again guys!!!

BizzyOne
United States
About 1 month using the app
October 23, 2018

If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!

poshpeanut.com
United States
12 months using the app
October 3, 2015

Working great so far! Support is even more amazing from Bold

Ojoe Coffee Tea Superfood
Canada
Over 1 year using the app
March 26, 2019

Great app. picture qality need a small update so you can select picture quality, the developers work on it.

Kihoskh Webshop
Denmark
Over 1 year using the app
BOLD replied March 27, 2019

Thank you for the review! We hope you're enjoying the app so far, and you're right, our developers are always looking for ways to improve and add more value to our apps for our merchants. Please let us know if you have any further questions or comments. :-)

Edited October 10, 2018

What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS!

I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them.

NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!

Galactic Snow Sports
United States
11 months using the app
November 4, 2013

Great app - Bold's dev team are helping us install it as we speak as we have a fairly bespoke Shopify store.

The Goodwood Company
United Kingdom
29 days using the app
January 4, 2017

We got stuck setting this up in the coding stages and made a few errors. We simply called tech support and within 24 hours they had sorted the errors for us, amazing....this is our third paid investment with Bold Apps and it won't be the last, a brilliant service and amazing apps. TOP RATED

Blackcirclecoffee
United Kingdom
29 days using the app
March 3, 2014

Wonderful app, that's makes bundles a breeze. Super quick help with setup at a very reasonable price. Highly recommended

Something OLD Sometimes NEW
Australia
29 days using the app