Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

Edited September 21, 2018

is app is really making the bundling part user friendly and i cant wait to see how well it gets people to buy more from my

Blue Snow Castle
United States
14 days using the app
January 16, 2014

Great app! Works awesome and they have great customer service

Jimmy Swagg™ International Eyewear, Apparel & Creative Media House
United States
14 days using the app
April 16, 2020

Really great app! Helped me a lot with what I was looking for ! Not only that but great support team aswell! Naman helped me a lot !!! Great knowledge and so kind

Versalion
Cyprus
14 days using the app
December 1, 2013

This app works as promised and let's me customize what I need to provide a great experience for my shoppers. Great customer service too!

Camp Takota Canteen
United States
13 days using the app
Edited November 15, 2018

I installed this app as a recommendation from a friend, and it has been great so far. Their support has been very valuable and did not have to do anything more than a couple of clicks for its installation. Thanks guys.

HOPE MADE IN THE WORLD
Colombia
13 days using the app
November 28, 2019

so far the customer service on the live chat has been great. left me feeling safe, even though its a high pressure day. Sukh was attentive and thorough. Lets see how the tickets gets completed. hopefully it will be just as thorough

Sea Savers
United States
13 days using the app
BOLD replied November 29, 2019

Hello there! Thanks so much for the kind words; we're glad to hear that you've been able to use our live chat support and left feeling calm and safe, even with Black Friday upon us! We've got all hands on deck for this busy weekend, so I'm sure that you'll get a prompt and helpful response. :-)

Good luck with your sales today!

August 4, 2016

Well, I can't seem to get any support on this app. I've sent multiple emails trying to get my issue resolved so I can even make use of the app!!!!!!

Kinda upset

Aroma Empire
United States
11 months using the app
Edited November 23, 2018

Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you

PicaPicaBeauty
United Kingdom
12 days using the app
June 26, 2020

Had a chat session with Naman. He helped me finish the theme update for my store. He went above and beyond by helping me do some sizing to make the page look better! Appreciate the great customer service!

Glowy Smooth Skin Care
United States
12 days using the app
November 23, 2015

Exactly what we needed! really easy to use interface and makes it really easy to up-sell!

The install is a little tough so we paid the $25 to have it put in for us, which is worth it for us

Versachalk
United States
12 days using the app