Reviews (644)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

December 19, 2013

Great app. Easy to install and bundles are simple to set up. We've had good success with customers adding additional items on to their orders.

Kaldi's Coffee
United States
About 2 months using the app
July 12, 2017

Does not work with OBerlo , the orders will not show up in oberlo and you will never know until your customers call back sceaming

Vital Survivalist
United States
About 1 month using the app
July 17, 2018

Easy! Works great! Just follow the steps, and it works perfect.

Justice Tactical
United States
3 days using the app
June 25, 2014

Bundles populate beautifully in the store. App loads last so the rest of the page is loaded rapidly. Only thing is, you can only use an item in ONE and only ONE bundle at a time. You can not have two product-specific bundles including the same product.

The VoIP Mart
United States
About 2 months using the app
March 2, 2020

Messed up our store. A complete hell to fix.

Installed it, suddenly it made changes to our theme making weird text show up. Uninstalling the app after deleting the bundles. The code that remains makes the site really slow.

Famme
Norway
About 1 month using the app
Edited January 22, 2020

Updated: Thanks the team to provide assistance to fixed the issue perfectly. Now we can proceed to try out the exciting features.

We are sure that the bundle features would bring more business to our store.

Phoenix Sweets
Hong Kong SAR
About 2 months using the app
March 24, 2015

Une excellente expérience pour cette app qui fait parfaitement son travail.

Et comme d'habitude, un service et une écoute de qualité pour corriger mes petits problèmes.

Merci à l'équipe Bold!
Luc
LaMachineAVapeur.ch

La Machine à Vapeur
Switzerland
3 days using the app
Edited October 9, 2018

It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.

Shirts Be Like
United States
3 months using the app
Edited March 4, 2019

I'm updating my review from 1 to 3 stars as Bold Support did finally reach out to me and was very helpful. One issue was that there were inconsistencies in the branding marketing of the app that made the support request tenuous at best as I could not find the product name in the drop down menu—support page did not list Bold Bundle but as Product Bundles.

Looking forward to see if the coveted feature is actually available. Given they were kind enough to extend the trial, I may return to it.

Installed to promote Buy One Get One 50% off as a feature stated as supported in its blog. Did not find the feature and submitted a support request. Never heard back yet the support status was marked as 'solved'. Skimpy documentation at best. Do not recommend.

Stylistry
United States
2 months using the app
July 18, 2020

Works... sort of. The biggest problem with this app is that it makes you get rid of your dynamic checkout buttons because they draft orders in order for this app to work. Also will not do cart recovery on bundles because they're drafts - therefore no data is saved. I'm now having to work backwards and find a new app that applies a custom discount code to a bundle instead of drafting an order.

Park Candy
United States
2 months using the app