The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The staff is great! I had some difficulties to fix it but this company helped me through the process! Great App!
Thank you for your review. We are sorry to hear about the problem you've experienced with our app and are confident that we will be able to solve this issue with you! Our app has been tested a lot and it should work on every Shopify store.
One possible cause for this problem is that you did not Enable the app and then hit the Save button, as it's disabled by default and does not auto-save your changes.
We would really appreciate if you would try to make it work one more time. Please contact us at: firstname.lastname@example.org
We will be there to help you set up the app and answer all your questions!