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Used to be good but stopped working. The number of items left in stock doesn't change anymore between product variants.
nothing works.
tried all the tutorials they uploaded, and none of them worked
Doesn't work anymore.
Hi there,
We are sorry to hear about your experience with Countdown Bear.
In some themes - you may need to install the app manually, here is how:
https://support.conversionbear.com/en/articles/9272974-how-to-add-trust-badges-bear-to-your-store
You can add the Countdown app code manually inside your theme product file.
Let us know if you have any questions, support@conversionbear.com
Best,
Conversion Bear team
no me aparecia ni pegando el código le escribo a soporte pero no hay respuesta de soporte hasta ahora no tengo respuesta muy mala no la recomiendo 0 Apollo de implementación
Hi there,
we are sorry to hear about your experience with Countdown Bear.
In some themes - you may need to install the app manually, here is how:
https://support.conversionbear.com/en/articles/9272836-how-to-manually-add-product-countdown-timer-to-your-store
Seems like we are working in a different time-zones, we will be happy to install the app for your account.
Our working times are 10:00-22:00 GMT+1.
Please let us know if you need any help - our team is at your service.
Rubbish app. Don't waste your time to use it
I installed the application but it does not appear on the product page.
In general, the app does exactly what it's supposed to, and setting up is easy. However, I had some unpleasant experiences with customer service. There seems to be a bug in showing how many stocks are left in the store. I described why it's not working and even sent pictures to illustrate the issue. His reply was, 'Sorry, the app doesn’t work the way you mentioned...' and that's all. He didn't check it; he just stated that it can't work that way. So, right now, to show how many stocks are left, I need to do simple math calculations to display exactly what is remaining.
Hi there,
we are sorry to hear about your experience with Countdown Bear.
In some themes - you may need to install the app manually, here is how:
https://support.conversionbear.com/en/articles/9272836-how-to-manually-add-product-countdown-timer-to-your-store
Seems like we are working in a different time-zones, we will be happy to install the app for your account.
Our working times are 10:00-22:00 GMT+1.
Please let us know if you need any help - our team is at your service.
lots of issues and bugs, and they cant really help you unfortunately
Thank you for taking the time to leave a review. If you want to reinstall the app, you can connect with another one of our customer service members who should be able to help you.
so bad!
Thanks for the feedback.
The app is being used by over 5200 Shopify stores at the moment.
Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.
As per the app deletion - no worries, the app does not inject any code, it is safe to remove.
Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.
We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.
To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.
For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.
doesn't work, just as expected, if "some themes require "manual install"" whatever the hell that means just fix it instead of wasting the user's time requiring some frustrating technical mumbo jumbo like we don't have enough already 'cause now I'm obviously rather just immediately deleting it and installing any other one that works, we're mostly marketers not computer geeks and we've got stuff to do, remove the friction
Thanks for the feedback.
The app is being used by over 5200 Shopify stores at the moment.
Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.
As per the app deletion - no worries, the app does not inject any code, it is safe to remove.
Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.
We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.
To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.
For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.