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The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!
Hello Nickel & Suede,
We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us!
The Support Team
This app have been great so far. Im super excited to be able to customize even more of our products
The online support was amazing as well
Hi Lemmon's Lidz,
Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!
Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.
Hi Marianella,
Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!
Very quick to answer questions and correct issues i ran into with setup on my theme.
Hi OEMExtinguishers,
Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!
I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!
Hi there AI Petstore,
We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer.
The Support Team
super helpful, always responsive ! im not app savy , they help me out so much ! this app needs to stay is business get this for your business needs !
Hi Urban Charms,
Thanks for the 5 star review, we are always here to assist!
A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.
Hi there Photo Gifts Online,
We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.
The Support Team
I'm still learning how to use this app with my store, as my store is relatively new. I figured out how to add the customization through Googling and YouTube, but had some trouble when I tried to add customization to a second product a couple of weeks later. I reached out to support, and they very quickly got back to me and fixed my issue for me. I definitely see this app being super beneficial for my store, and the customer support behind the app is incredible.
This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!
Greetings Sweetwoods,
It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support!
The Support Team
The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.
The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.
Hi Shape by kate,
Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!