Product Options & Customizer , 1.625 anmeldelser
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Offers good custimazation and a lot of freedom. Really helpful support team. Some bugs here and there but the support team is there to help you with everything.
Hello to our friends at Tymon
Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Love how easy to use this application is - and what's even better is the level of customer service and support that you receive with it! Their team is always so quick to help me with any issues.
Hello to our friends at kulgra
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
This app is reliable and easy to use. I sell customizable products, and the Product Options app is critical for my business. While it may not have quite as many features as other product option apps I tried, it works perfectly without any problems or bugs that I've seen.
Their support is outstanding, and they'll be there to help you with any questions or problems that come up.
Aman really helped us by taking the time to explain integration - very good service highly reccomend.
Hello to our friends at LYNOTT JEWELLERY
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
Very useful app, contact support for some help and were quick to solve my issue. Will be upgrading my plan soon
Hello to our friends at Custom Tees MIA
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Very good, it can meet all my requests, and customer service stuff is really nice and patient. Her name is sheniel, she leave my a very deep and nice impression.
Hello to our friends from 1Keggs
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to sheniel, who we know will be delighted to read your comment.
Tanu & The Product Customizer Support Team
Excellent and speedy customer support. Kevon was a huge help in getting our product builder set up, would recommend!
Hello to our friends from Tropic Pups
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation!
Tanu & The Product Customizer Support Team
Phenomenal. I was searching and searching for a good variant app, and this is the ONE. Let me walk you through what makes it so good:
1. Quick, easy setup. If you’re not confident with coding the expert team has it up and running within a couple of hours.
2. Easy to use. Out of the several I have tested this has the most straightforward interface. It had every function I wanted from swatches to pricing per variant.
3. Design integration - if you have a clue about CSS it’s fairly easy to amend to make it look the same. If, like me, you’re a bit of a novice, they have a cracking team who’s reply rate is swift. They had my design exactly how I wanted it within 1 email!
All in all a great app, and a massive shout out to Steven. Been incredibly helpful from the outset and an asset to their team.
Hello friends from My Hair Pro!
WOW!!!! Thanks SOOO much for the great review. Glad you feel our app is phenomenal and the customer support is "cracking" - we are very proud of both! Also, thanks for the call-out for Steven! We work really hard to take extra-good care of every user, so your kudos mean a lot. Sure hope My Hair Pro makes BIG $$$ online!!
-Sean & The Product Options & Customizer Support Team
We would not recommend using Product Customizer if you need to add options that cost the customer extra. The app has a serious glitch that causes those charges to stick around in the cart even after a customer removes the associated product from their cart. The issue has persisted for months, and the developers have been unable to fix the problem. (Communication on the status of the efforts to resolve the glitch was also very spotty, which just made it more frustrating.) We ended up finding another solution -- for us, that was using Shopify's variants feature -- because the app was costing us too much money in lost sales. It was also a nightmare for our customer service team. Hate to leave a bad review as the idea of the app is great, and the conditional logic feature is one we haven't found elsewhere. But ultimately we'd recommend finding a different solution -- Product Customizer just isn't up to our standards.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
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Previous reply:
Friends from KMM,
This is Sean, the Customer Success manager here. Our apologies that our app caused this persistent issue with your store's theme. In rare cases a theme is just too custom for us to find a fix, but that is very rare indeed. Thanks for giving us a chance and I'm sorry it wasn't all you hope it would be! If there is ever anything we can do for you to help redeem your experience (if and when you change your theme in the future) please do let us know.
We try our hardest to solve 100% of client issues, and it really bums us out when one can't be resolved. Thanks for your communication.
very professional, and fast. Thank you very much!!!! I recommanded at everyone. Don't hesitate. Thanks
Hello to our friends from Bébé Parisso
Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team