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Your app has been frequently experiencing errors recently. This is the third time it has malfunctioned. The support team does not seem to understand the issue, even though I have explained it in detail. The chat window was closed before our conversation was concluded
Hi ChipteeAmz,
We are sorry you are experiencing issues with our application. We have found that when you are using Pagefly with our app without doing an integration, all files do not get pulled over, hence the problems you experienced. The same is true if you happen to change the theme, integration must be done.
The Product Options & Customizer Team
First time user here. Amazing support, very friendly and helpful and fast. I'm gonna stick around.
Hi there Custom Additions,
Thanks for leaving us this review and we are glad you are here! Our support team strives to give the best customer experience ever and if you need us for anything, please do not hesitate to reach out!
The Support Team
He was very helper. I highly recommend this app.
Hi CreAtion Prints,
Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!
THIS WAS EXACTLY WHAT I WAS LOOKING FOR I WAS ABLE TO GET SOMEONE TO WALK ME STEP BY STEP THROUGH HOW TO ADD EXACTLY WHAT I WANTED TO MY STORE 10 OUT OF 10
Greetings By Dannie,
We love this review and the kudos you gave to our support team! Thanks for being a value merchant and especially thanks for reaching out to get the help you needed.
The Support Team
This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.
Hi IGS Creation,
Thank you so much for the kind words! Shevaughn is a rockstar on our team, please always feel free to reach out.
Really great app that does exactly what you want it to! The support team are so responsive and helpful should you get stuck or confused! Easy to use, easy to customize, fantastic for your store
Greetings The Bauble Studio,
It is great to hear that Product Options & Customizer has been a great app for your store. We are happy that the support team was able to quickly assist you and help you customize the options you needed to promote success. Thanks for taking the time to recognize us!
The Support Team
It was an experience he walked me through the process and made it as easy as possible he solved my issue thank you!
Greetings Trending products you will love,
We appreciate you leaving us this review and acknowledging the support you received. It is great that you had a good experience and we want you to know that we are here for you, for anything.
The Support Team
Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!
Hi ATEL Store,
Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!
Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.
Hi there Signature Sweets by Amanda,
Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime!
The Support Team
communication was great and friendly! I asked for help and was helped put immediately.
Hi Main Senora Roots,
Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!