Product Options & Customizer , 1.625 Rezensionen
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Nice, simple to use app. Kim was very helpful.
It's a good app. the customer support very fast. so it was very easy to do Would definitely recommend!
Hello friends from Tee4lives!
SO appreciate the time you took to give our app and customer service this great review - we are pretty proud of both. Thanks for your recommendation and glad our team was able to assist. Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Great App, Great Service! This app allows me to have customers apply customization to only the products that I choose rather than my whole product line. Love the way the customization is captured in the order form prior to check out as well. Thanks for your prompt response to my inquiry for help installing the customizer on my product!
Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's slow internet even though my gif clearly shows the blunder happening. Hoping to update my review once they fix it, but going on day 3 during one of the biggest selling periods of the year for us (mother's day) without a fix. UPDATE: Customizer has been fixed and is working, although I'm going to keep this review at 3* until it works solidly for a month without a hiccup.
Hello to our friends from BedPlanet
Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for amazing customers like you and we hope your store scores it big online! :-)
-Melissa & The Product Options & Customizer Team
Love this app! I had a couple questions regarding this app and Kim was so nice and helpful! I'm so glad I downloaded this! It's super easy to install and super easy to use!
Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!
Hello to our friends from Enchanted Memories, Custom Engraving & Unique Gifts
We are happy we could assist you! Thank you for leaving us this great review! :-) We wish you and your store all the best!
-Melissa & the Product Customizer Support Team
This app is a GOD send. Most of the items in my store require personalization. It's great that my customers can type their names right on the product page. If you're offering personalized items. This app is a must.
This application is incredible and the people that work for them are even better! I received extraordinary support with great communication and superb development. Thank you guys and keep up the good work!
Hello friends from Salman Haye Designs!
SO THRILLED that you left us this top-notch rating on the Shopify app store. We're glad you think our app is incredible and that our support is extraordinary!! :-) We love what we do and hope that Salman Haye Designs is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!
Hello to our friends from Flamme en Rose
It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)
-Melissa & the Product Customizer Support Team
Product Customizer is a great app - does exactly what I wanted. A lot of my products have variables or personalized options, and this app makes creating and saving them a breeze. I had trouble installing it in my store but the help from the developer was fast and took care of everything. I'm impressed - an economical and effective solution to my variations problem.