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Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.
Hi MADRE,
Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!
I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!
Hi Dabira Aroma,
Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!
Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.
Hi Simply Adorable Gifts & Boutique,
Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!
The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time.
While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.
Hi Dirty Graphix,
Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!
very helpful
Hi 2BOTS Awards Signs Apparel,
Thank you for your feedback! We're glad to hear that you found the app very helpful.
We appreciate your support!
Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes,
Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.
We appreciate your support!
I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you
Hi Niomi Jewellery,
Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!
Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck
Hi Bespoke Art Framing,
Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!
I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.
Hi Orange Valentine,
Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!
Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.
Hi PraiseBanners,
We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!