Rezensionen (1.781)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
8. Mai 2024

What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you

The OMG Kichen
Südafrika
6 monate mit der App
Product Customizer hat geantwortet 10. Mai 2024

Hi The OMG Kichen,

Thank you for your review! We are so pleased to hear that our service, support, and product have met your expectations. Shavaughn will definitely be thrilled to receive your kind words. Thank you for choosing our app!

22. Mai 2024

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

SourceColdTherapy
Vereinigte Staaten
13 tage mit der App
Product Customizer hat geantwortet 24. Mai 2024

Hi SourceColdTherapy,

Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!

19. September 2024

So far so good :), great product customizing app.

yenomze
Vereinigte Staaten
5 minuten mit der App
Product Customizer hat geantwortet 23. September 2024

Hi yenomze,

Thank you for your feedback! We're glad to hear that you're enjoying the product customization features so far. We aim to provide a seamless experience for our users.

Thanks for choosing our app!

17. Oktober 2024

nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...

FC Wacker Innsbruck Fan Shop
Österreich
Ein tag mit der App
Product Customizer hat geantwortet 21. Oktober 2024

Hallo FC Wacker Innsbruck Fan Shop,

Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.

11. März 2024

Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much

Fun Printz
Vereinigtes Königreich
Mehr als 7 jahre mit der App
Product Customizer hat geantwortet 14. März 2024

Hi Fun Printz,

Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!

12. Juni 2024

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß!
Mega! Weiter so!

myperfecthero
Deutschland
Etwa 3 jahre mit der App
Product Customizer hat geantwortet 19. Juni 2024

Hallo myperfecthero,

Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service.

Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!

26. März 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Made For You
Vereinigtes Königreich
Mehr als 8 jahre mit der App
4. Juni 2024

The customer service was really a good experience. Thank you Shevaughn.

Dun-ni London
Vereinigtes Königreich
12 tage mit der App
Product Customizer hat geantwortet 10. Juni 2024

Hi Dun-ni London,

Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.

22. Februar 2024

We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

ByJenny McCarthy
Irland
12 monate mit der App
Product Customizer hat geantwortet 26. Februar 2024

Hello there ByJenny McCarthy,

Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.

The Support Team

1. Mai 2024

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.

First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.

Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.

What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.

Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

My Store
Vereinigte Staaten
15 tage mit der App
Product Customizer hat geantwortet 7. Mai 2024

Hi My Store,

Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!