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It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.
Greetings Flawlessraiders.net,
Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!
The Support Team
This is 100 the BEST Product Options & Customizer App! Very easy to setup and user friendly layout. The tech support team was also amazing. I needed some help with my shop's custom options and they were so quick to respond I was impressed and the service was so outstanding.
Highly recommend this app for any product options and customization!
UPDATE: Now in 2024, and still the greatest product customizer app of all time. Technical support is top notch, super friendly and reliable. Thank you again to the amazing team!
Hello Laser Cut Customs,
What a fantastic review to read! We appreciate you acknowledging the app and the amazing support team we have in place to assist merchants such as you. Product Options & Customization is a great app with proven results and we are glad to have you as a valued merchant. Let us know if you need anything!
The Support Team
The customer service was very professional and solved my problem quickly.
Hi Mind Into Craft,
Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.
Thanks for being a valued user!
Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!
Hi Blue Sheep Bake Shop,
Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!
Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande
Bonjour Talaia Bijoux,
Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement.
Nous apprécions votre recommandation et votre confiance en notre application.
Nous restons à votre disposition pour toute aide supplémentaire !
My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support.
It was easy to schedule a meeting at my time
We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes.
Shevaughn was so patient with me during the meeting and super professional!
it gives confidence to know there is an excellent service and technical support, this is so important.
Thank you Shevaughn and Product Customer team for an excellent app and support.
Hello Shahar,
Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us!
The Support Team
I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.
Hi Black Box Creations,
Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!
Highly recommend. The customer service is incredible and goes above and beyond to help!
Hi So Good Kombucha,
Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!
The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!
Hi Your Car Reg,
Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd.,
We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything.
The Support Team