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Exceptional App & Unmatched Support from Shevaughn!
I can't say enough great things about PC - Product Options by Product Customizer and the phenomenal support provided by Shevaughn! I was trying to set up multiple variant options for a customizable product, and the process seemed daunting at first. But Shevaughn made it an absolute breeze!
He walked me through the setup with a clear, step-by-step process that was super easy to follow. And here's the best part—he even jumped on a Google Meet with me! In this digital age, there's nothing better than speaking with a real human when you need help, especially if you're not the most tech-savvy person (like me!).
Shevaughn’s patience, professionalism, and expertise were beyond impressive. Thanks to him, I now have my customizable options running smoothly and exactly how I wanted them.
Honestly, Shevaughn deserves a raise or possibly even a yacht! If you’re looking for an app that’s powerful and flexible, backed by top-notch customer support, look no further. Highly recommend this app and Shevaughn’s incredible assistance!
Thanks for the review! Shevaughn is one of the stars of our support team, and it sounds like he gave you the VIP treatment :)
Very helpful customer support, and works with other product add on apps. Would recommend
Thank you for the review! We're happy to hear the support was helpful and that the app works well alongside your other product add-ons. We truly appreciate the recommendation!
Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!!
Thank you so much for your kind words! We're thrilled to hear everything was quickly sorted out and that your shop is running smoothly now. If you ever need anything else, we're always here to help. All the best with your store!
Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.
Thank you so much for the kind words and recommendation! We're delighted to hear that you're happy with the app and had a smooth experience with our support team. We're always here if you need anything!
Lasandra was so helpful and patient with me. She was able to show me exactly what I needed to do and helped me with any obstacles I ran into. I will continue to reach out to them because she was so great!
Thank you for the kind words! We're glad to hear that Lasandra was able to provide clear guidance and support throughout your experience. It's great to know her patience and assistance made a difference. We're always here whenever you need help!
Great tool for collecting additional properties for customers. Support is very prompt and friendly.
Thank you for the wonderful review! We're glad to hear the app is working well for you and that you had a great experience with our support team. Don't hesitate to reach out if you ever need anything!
We've been using this app for years on other stores, and it's always done what we've needed it to. Tech support is awesome when we're not sure how to set up a particular thing, which isn't often as it's pretty easy to use!
Great app.
Thank you for being such a long-time user and for your continued support! We're so glad to hear the app consistently meets your needs and that you've found it easy to use. It's great to know our support team has been helpful whenever needed. We truly appreciate your kind words and loyalty.
Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!
Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.
The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.
Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.
Product Customizer allows my Shopify store to have all the drop downs I need to sell products with several variants. There have been some glitches, but the customer service is always there to help solve the problem quickly.