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The app is very easy to use and customer service is quick to respond and available when needed.
Hi NET Creative Designs,
Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!
Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.
Hi BearCoastMobile,
Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!
Great Customer Service! They will go to different lengths to help you out.
Hi The BookWorm,
Thanks for the kind words! We always strive to go above and beyond for our merchants and its great to hear that we hit the mark for you. Happy selling!
10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend
Hi there Bijoux D'Amour,
We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us.
The Support Team
communication was great and friendly! I asked for help and was helped put immediately.
Hi Main Senora Roots,
Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!
Aman fixed everything very quickly and now my website looks perfect thanks again!
Hello Hazy Daisy Vintage Pieces,
We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!
The Support Team
Great Job! Even at 2 am they helped me with my issues! Thanks so much!
Hi Astroworld Telescopes,
Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!
After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!
Hi Lavella Handcrafted Candles,
We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!
Very helpful support
Hi Homeify,
Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.
Very good app. fast help
Hi Charmsy,
Thanks for the 5 star review! We always strive to provide the fastest service possible. Thanks again!