Rezensionen (1.783)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
30. November 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietnam
Etwa 2 jahre mit der App
Product Customizer hat geantwortet 4. Dezember 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

29. März 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Named Jewellery
Vereinigte Arabische Emirate
6 tage mit der App
Product Customizer hat geantwortet 1. April 2024

Hi Named Jewellery,

Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

17. Februar 2024

Very helpful and went above and beyond.

Hampsons Homewares
Australien
Fast 10 jahre mit der App
Product Customizer hat geantwortet 20. Februar 2024

Hi there Hampsons Homewares,

We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!

The Support Team

7. Februar 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Aromë Fragrances
Vereinigte Staaten
2 tage mit der App
Product Customizer hat geantwortet 9. Februar 2024

Hello there Arome Fragrances,

We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)

The Support Team

3. April 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

RLS Creations
Vereinigte Staaten
Etwa 2 stunden mit der App
Product Customizer hat geantwortet 4. April 2024

Hi RLS Creations,

Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

26. März 2024

Support is very supportive!!!!

CosVillage
Vereinigtes Königreich
Etwa 5 jahre mit der App
Product Customizer hat geantwortet 27. März 2024

Hi CosVillage,

Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!

4. April 2024

I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store.

Thanks again!

Fitzwater Leather
Vereinigte Staaten
Etwa 3 stunden mit der App
Product Customizer hat geantwortet 8. April 2024

Hi Fitzwater Leather,

Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!

22. März 2024

Really helpful customer service when I had a problem.

Pawtrait Clothing
Vereinigtes Königreich
3 tage mit der App
Product Customizer hat geantwortet 25. März 2024

Hi Pawtrait Clothing,

Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!

28. Januar 2024

Good support

Einkpads
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 30. Januar 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

10. April 2024

Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!

Stelesso
Niederlande
Etwa 13 stunden mit der App
Product Customizer hat geantwortet 15. April 2024

HI Stelesso,

Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!