Rezensionen (1.784)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
12. April 2024

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

Cotton Press Co.
Vereinigte Staaten
10 monate mit der App
Product Customizer hat geantwortet 15. April 2024

Hi Cotton Press Co.

Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!

Bearbeitet am 12. Juli 2022

Product Customizer has been perfect for our site. We offer custom dog collars, belts, and wallets, and this app does it all, and does it well. Extremely easy to integrate and set up, and beautiful ascetically. Unparalleled customer service, a great product, and a fantastic sales team. Would recommend in the future. Update July 12 2022 - Spoke with support about an integration issue. Kevon was fantastic and we worked through the issue quickly. He made some great recommendations and was a pleasure to work with on this.

Over Under Clothing 2
Vereinigte Staaten
Mehr als 5 jahre mit der App
31. Januar 2023

Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.

PVC Invites - VIP Birthday Invitations
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 1. Februar 2023

Hello to our friends at PVC Invites - VIP Birthday Invitations

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

21. Juli 2014

This app was the finishing touch to my store and I allowed a couple of days to get to grips with it. In just 1hr I had added customizations to over 100 products and snippets to my pages and emails. It works superbly and the help pages are excellent. I cannot recommend highly enough!

That Card Shop
Vereinigtes Königreich
Mehr als 5 jahre mit der App
8. November 2019

The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!

GoPlates
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 8. November 2019

Hello friends from GoPlates!

Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Bearbeitet am 19. April 2023

We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn!
Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!

Starlet Satin
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 23. September 2022

Hello to our friends at Starlet Satin

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

14. Juli 2023

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

Mellow Monkey
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 17. Juli 2023

Greetings Mellow Monkey,

Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store!

Stephanie and the Customer Support Team

6. September 2023

Their app is great. Customer service and support line even better!

Truphae
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 11. September 2023

Greetings Truphae,

Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.

Stephanie and the Customer Support Team

19. Dezember 2022

top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.

Nutrition Education Store
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 20. Dezember 2022

Hello to our friends at Nutrition Education Store
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team

Bearbeitet am 1. Dezember 2015

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Fraser Parsley
Vereinigtes Königreich
Mehr als 5 jahre mit der App