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My problem was fixed right away, I have always received great customer service!
Hello Garon Brothers Promotional,
Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.
The Product Options and Customizer support team
Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.
Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.
Hi PraiseBanners,
We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!
They are quick to help with any questions or concerns and have always resolved my issues in a timely manner.
We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well.
Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.
Hello to our friends at Solesmith
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
It's great when it works :), but it is sensitive to any little change you may make. That said the support is excellent so all-in-all worth using this app. I've been using them for 3+ years and will continue
Hi there Bloss,
Thanks for leaving this review! We want to make the experience as easy as possible for you and we are happy you have been with us for this long and that you do reach out when you need assistance. Please never hesitate if you make any changes, to reach out to us.
The Support Team
Works exactly like I would expect it to. When we have an issue, we simply reach out via the livechat and it's always solved right away. Would definitely recommend the app. We've been using this app for years.
Hello to our friends from Mother-ease
Alex. we are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!
Cheers,
Pushpesh & the Product Customizer Support Team
We love this app and the customer service is excellent! They have been able to answer all of my questions!
Shout out to @Sheniel -- she was super helpful tonight!
Excellent customer service with a technical issue tonight by @Nicoz
Thank you!!
Hello to our friends at Bayou Blanks
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.
Hi SourceColdTherapy,
Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!
This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.
Hi CourierWare,
Thank you for leaving this thoughtful and positive review! We are very happy to hear that Product Options & Customizer has been so effective for you, and we're particularly pleased that our feature set helped you avoid the need for a highly customized and expensive build-out for your store.
Our team takes great pride in the level of support that we offer, and we're thrilled that you've had such a good experience with our support staff! We're always here to help, and we love seeing such an excellent implementation of our app.
Tanu & The Product Customizer Support Team