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Such a great experience dealing with their support team. They are prompt to email replies, and detailed in their answers. I HIGHLY recommend them. Great service.
LOVE this app! It's very easy to use, can be modified to match your theme and the support is great. I also like the fact that you're not depending on a third party so no downtime!
This App changed my life! We hand make custom leather dog collars and we offer TONS of options. We have been badgering Shopify to add more customization options for years, but few people need as many fields as we do, so they were not motivated to build a workaround. Then we found Product customizer... Now we have everything we need to offer a truly customized and unique product. Initial setup was above my head but they have amazing support that helped us install the App on a SUNDAY! I cannot recommend this App enough!
Quickest & most helpful tech service EVER!!! Don't waste your time trying to "fix" it hit that chat button!! Thank you Sheniel
Hello to our friends at Dead Center Cycles
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!
Hello to our friends at Brake Ink Stationery
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Excellent app. It helps us a lot. The custom service is excellent! I will recommend to others as well.
We installed this app for about 3 years now. It works very nice.
Hello to our friends at PaintNumbers
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I really love this app. The app is very simple to navigate through and set up and works very well with the shopify platform. The new addition of the setup wizard makes for even more functionality and options to enhance the look of the options on the product pages.
The customer service provided is very efficient and responses and fixes are very quick.
Hello to our friends from Taffy Town
Thank you for leaving us this fabulous review! We really appreciate it! :-) We are glad we were able to assist you!
-Melissa & The Product Options & Customizer
Excellent and fast support with an issue we were having with our site.
the chat box was very easy to use and response was very quick.
Hello to our friends at Lucy Loveheart
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle,
Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything!
The Product Options and Customizer support team
The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers.
2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.