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Service client très réactif et à l'écoute
Bonjour Infiny Bulles,
Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!
Customer service was amazing! I had a problem and they were able to help me and get it fixed within 5 minutes!
Hello to our friends at Pixie Lee & Co
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.
Cheers,
Pushpesh & the Product Customizer Support Team
We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us.
Regarding another small update request, it was handled perfectly and quickly. Super app and support team.
Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :)
Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way!
-The Product Options & Customizer Team
We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.
Greetings Booster Club Sales,
Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs.
Stephanie & the Customer Support Team
Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****
Hello to our friends from cove
It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)
-Melissa & the Product Customizer Support Team
Great support and love the new features that are being added! Great app that does everything we need it to do and much more! We tried all the others already so don't even bother!
Hello to our friends from United Bracelets
Thank you for the kudos! We sincerely appreciate it! :-) We wish you the utmost success online!
-Melissa & The Product Options & Customizer Team
I've been using this app for years. I recently changed themes and their customer services literally responded within minutes when I had a question. Thank you!
Hello to our friends from bare-soaps
Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.
-Melissa & The Product Options & Customizer Team
I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.
Hello to our friends from Trinity Custom Wigs
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!
-Melissa & The Product Options & Customizer Team
This is an easy to use app for creating any number of product options you may have. Whether it’s a drop down menu, open fields for customer input, or the “upload” button to receive images or files, this customizer can’t be beat!
I really love how it makes the shopper’s experience so easy, being able to input all of their information directly on the product page. When selling invitations like I do, it’s important to obtain a lot of details, and this app is a perfect way to collect the information.
No worries if you ever need support with the customizer…the gurus there are exceptional and will do everything they can to make sure everything works perfectly (mine needed just a little minor tweaking to work with my Atlantic theme and other customizations). As with a lot of companies, you will need to contact them with any requests via email, so be patient if it takes a day to hear back, it’s definitely worth it, and you will not be disappointed! Its low monthly fee is a bonus too!
Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.
Hello to our friends from DivaDolly
We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)
-Melissa & The Product Options & Customizer Team