Rezensionen (1.783)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
24. April 2024

Service client très réactif et à l'écoute

Infiny Bulles
Frankreich
Etwa 2 stunden mit der App
Product Customizer hat geantwortet 29. April 2024

Bonjour Infiny Bulles,

Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!

29. Juni 2022

Customer service was amazing! I had a problem and they were able to help me and get it fixed within 5 minutes!

Pixie Lee & Co
Vereinigte Staaten
Mehr als 6 jahre mit der App
Product Customizer hat geantwortet 1. Juli 2022

Hello to our friends at Pixie Lee & Co

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.

Cheers,
Pushpesh & the Product Customizer Support Team

Bearbeitet am 3. Juli 2019

We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us.

Regarding another small update request, it was handled perfectly and quickly. Super app and support team.

Personalizedgolfballs.com
Vereinigte Staaten
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 5. Juli 2019

​Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :)

Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way!

-The Product Options & Customizer Team

24. Juli 2023

We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.

Booster Club Sales
Vereinigte Staaten
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 26. Juli 2023

Greetings Booster Club Sales,

Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs.

Stephanie & the Customer Support Team

Bearbeitet am 25. März 2024

Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****

cove
Vereinigtes Königreich
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 19. März 2021

Hello to our friends from cove

It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-)

-Melissa & the Product Customizer Support Team

Bearbeitet am 6. Oktober 2022

Great support and love the new features that are being added! Great app that does everything we need it to do and much more! We tried all the others already so don't even bother!

United Bracelets
Australien
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 20. November 2020

Hello to our friends from United Bracelets

Thank you for the kudos! We sincerely appreciate it! :-) We wish you the utmost success online!

-Melissa & The Product Options & Customizer Team

24. Dezember 2020

I've been using this app for years. I recently changed themes and their customer services literally responded within minutes when I had a question. Thank you!

bare-soaps
Vereinigte Staaten
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 24. Dezember 2020

Hello to our friends from bare-soaps

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.

-Melissa & The Product Options & Customizer Team

19. Oktober 2020

I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.

Trinity Custom Wigs
Vereinigte Staaten
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 20. Oktober 2020

Hello to our friends from Trinity Custom Wigs

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!

-Melissa & The Product Options & Customizer Team

5. Dezember 2013

This is an easy to use app for creating any number of product options you may have. Whether it’s a drop down menu, open fields for customer input, or the “upload” button to receive images or files, this customizer can’t be beat!

I really love how it makes the shopper’s experience so easy, being able to input all of their information directly on the product page. When selling invitations like I do, it’s important to obtain a lot of details, and this app is a perfect way to collect the information.

No worries if you ever need support with the customizer…the gurus there are exceptional and will do everything they can to make sure everything works perfectly (mine needed just a little minor tweaking to work with my Atlantic theme and other customizations). As with a lot of companies, you will need to contact them with any requests via email, so be patient if it takes a day to hear back, it’s definitely worth it, and you will not be disappointed! Its low monthly fee is a bonus too!

My Little Cutie Patootie
Vereinigte Staaten
Etwa 6 jahre mit der App
3. November 2020

Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.

DivaDolly
Vereinigte Staaten
Etwa 6 jahre mit der App
Product Customizer hat geantwortet 6. November 2020

Hello to our friends from DivaDolly

We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-)

-Melissa & The Product Options & Customizer Team