Rezensionen (1.783)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
14. Juli 2023

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

Mellow Monkey
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 17. Juli 2023

Greetings Mellow Monkey,

Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store!

Stephanie and the Customer Support Team

6. September 2023

Their app is great. Customer service and support line even better!

Truphae
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 11. September 2023

Greetings Truphae,

Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.

Stephanie and the Customer Support Team

19. Dezember 2022

top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.

Nutrition Education Store
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 20. Dezember 2022

Hello to our friends at Nutrition Education Store
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team

Bearbeitet am 1. Dezember 2015

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Fraser Parsley
Vereinigtes Königreich
Mehr als 5 jahre mit der App
2. Mai 2021

I Changed my theme and needed assistance with the switch. Support was great. Kevon resolved the issue quickly.

Wedding Traders
Australien
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 4. Mai 2021

Hello to our friends from Wedding Traders

We appreciate you leaving this awesome review! We will let Kevon know that his assistance was greatly appreciated :-)

-Melissa & the Product Customizer Support Team

Bearbeitet am 17. Februar 2021

Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.

Custompressions
Vereinigte Staaten
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 17. Februar 2021

Hello to our friends from Custompressions

Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)

-Melissa & the Product Customizer Support Team

16. März 2021

Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.

Fun In The Box
Kanada
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 19. März 2021

Hello to our friends from Fun In The Box

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!

-Melissa & the Product Customizer Support Team

3. September 2014

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Angelus Direct
Vereinigte Staaten
Mehr als 5 jahre mit der App
7. November 2019

This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use.
Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.

All Day Vapes
Kanada
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 7. November 2019

Hello friends from All Day Vapes!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

16. November 2022

the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!

CatsForLife
Singapur
Mehr als 5 jahre mit der App
Product Customizer hat geantwortet 16. November 2022

Hello to our friends at CatsForLife

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team