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This app has allowed me to add functionality that I did not have before. My customers now have the option of uploading files directly too me. We do not have to rely on a separate email for this. The support staff has been very helpful and responded immediately to my questions.
Update: I wrote my first review of this app in 2014 and six years later, I still think it's great. Perfect for my needs as a stationery shop with Shopify. I'm redoing my website and was having a problem with the customization boxes showing up under the product listings. I contacted customer support and within minutes, Kevon had fixed the problem. I then asked him if I could do bulk editing and add the same options to a large number of products at once. He replied quickly again with a "yes". It was so much easier, and quicker, than doing them one at a time. Great app, and great customer service. Thanks Kevon!
2014- This is a great app for adding personalization options for my stationery website. It's easy to use, and you can add multiple options for one product, which is exactly what I needed. You can also save the fields for adding to other products easily. I would definitely recommend this app to anyone that needs custom options for their products. Update: After posting this review, I sent an email to customer service asking help with a few things. I was replied to quickly and my questions were answered and my page looks exactly how I wanted it to look after less than 24 hours with help from Kim and Beka. Their customer service is excellent!
Super helpful customer service, responded to my questions right away and fixed the problem for me too.
I have been using this app for years. Great app to add more customization products. Whenever I have had issues I have been able to get ahold of someone quickly and get the issue fixed the same day. They even did a video call with me within a half hour of my contacting them recently when my options weren't adding correctly (my fault). Great app/company.
Hello to our friends at ohmlandcoils
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Was an easy install and seems to be exactly what we were looking for. I'd recommend trying the free trial first to make sure it's what you need, but I'd bet it will be. Overall, satisfied.
Product Customizer has been perfect for our site. We offer custom dog collars, belts, and wallets, and this app does it all, and does it well. Extremely easy to integrate and set up, and beautiful ascetically. Unparalleled customer service, a great product, and a fantastic sales team. Would recommend in the future. Update July 12 2022 - Spoke with support about an integration issue. Kevon was fantastic and we worked through the issue quickly. He made some great recommendations and was a pleasure to work with on this.
Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.
Hello to our friends at PVC Invites - VIP Birthday Invitations
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
This app was the finishing touch to my store and I allowed a couple of days to get to grips with it. In just 1hr I had added customizations to over 100 products and snippets to my pages and emails. It works superbly and the help pages are excellent. I cannot recommend highly enough!
The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!
Hello friends from GoPlates!
Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn!
Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!
Hello to our friends at Starlet Satin
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team