Product Options & Customizer , 1.611 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
6. Dezember 2023

Although it has been a little challenging figuring things out Shevaughn at customer service has helped me to fix the things I need to fix to give my customers the best shopping experience possible.

Gift Hut USA
Vereinigte Staaten
11 tage mit der App
Product Customizer hat geantwortet 8. Dezember 2023

Greetings Gift Hut USA,

Thanks for reaching out to us to help you get your app set up to promote the best experience for your customers. Shevaughn is a great support team member and we appreciate you acknowledging his assistance. Please reach out if you need anything else!

The Support Team

9. November 2023

Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.

Meraki Scrubs
Südafrika
Ein tag mit der App
Product Customizer hat geantwortet 10. November 2023

Hi Meraki Scrubs,

It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process.

The Support Team

24. Juli 2023

We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.

PhonoLab
Australien
Mehr als ein jahr mit der App
Product Customizer hat geantwortet 26. Juli 2023

Hello PhonoLab,

Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.

Stephanie & the Customer Support Team

5. Oktober 2023

Je viens d'installer l'application et je peux vous dire que le résultat est top! Le service client très rapide et très actif!!

Merci beaucoup, je recommande!

EternelCustom
Schweiz
3 monate mit der App
Product Customizer hat geantwortet 9. Oktober 2023

Bonjour EternalCustom,

Merci de nous avoir laissé cette excellente critique. Bonjour, Merci de nous avoir laissé cette excellente critique. Nous sommes heureux que nous puissions vous aider à configurer votre application. Nous sommes là si vous avez besoin de nous!

Product Options & Customizer support team

8. Juni 2023

Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.

Dtail44
Kanada
Etwa ein monat mit der App
Product Customizer hat geantwortet 9. Juni 2023

Hello to our friends at Dtail44

Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien !

Tanu & The Product Customizer Support Team

Bearbeitet am 28. März 2024

The customer service support offer by Kevon and Aman has been top-notch. They are usually pretty on it both in terms of response time and ability to make small changes within the app. The only reason for not full five star- some of the features of the app seem to work intermittently.

UPDATE 3/29/2024
We had a brief outage and Deep and team were quick to address it and get the issue resolved. They had it resolved within Half Hour. They responded to my initial email within minutes. Really appreciate this team.

Organic Climbing
Vereinigte Staaten
Mehr als 9 jahre mit der App
Product Customizer hat geantwortet 21. September 2022

Hello to our friends at Organic Climbing

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon and Aman were able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

16. Oktober 2013

Excellent tool - simplifies the entire process of variables and custom elements. Quick install and solid instruction and documentation.

cherryBLOX
Vereinigte Staaten
Fast 9 jahre mit der App
20. März 2022

Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.

IF & Co.
Vereinigte Staaten
Mehr als 8 jahre mit der App
Product Customizer hat geantwortet 22. März 2022

Hello to our friends at IF & Co.

Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

Bearbeitet am 14. Februar 2017

The Product Customizer app saves me so much time and money!
Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry.

This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product.

I love it!

That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

Cubiczirconia
Vereinigte Staaten
Fast 8 jahre mit der App
Bearbeitet am 16. Dezember 2022

I have used this app for years, but the recent update has created issues without any warning. Hoping that in the new year they can resolve the flickering at checkout as it has an impact on user's trust at a crucial moment

Lucy Coggle
Vereinigtes Königreich
Fast 7 jahre mit der App
Product Customizer hat geantwortet 6. Dezember 2019

Hello friends from Lucy Coggle!

Your store is awesome! Glad our app has supercharged your store conversion! We feel think our app is great too :-) Also, we're proud of our staff and glad they provided you good support. Appreciate the top notch review... Hope your Lucy Coggle products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team