Product Options & Customizer , 1.611 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
11. Oktober 2019

This app generally provides a great deal additional function to my e-commerce store, and for that it's worth the price... However, the way product additions are calculated and displayed to the customer are pretty confusing. I'd prefer those calculations to be displayed differently, or not at all. The best part of this app is the lightening fast customer service and support. Whereas Shopify itself is doing a very poor job at support and follow up, Product Customizer steps in with nearly immediate follow-up and hassle-free resolution. I appreciate that!

[ little. ] by kelly marie dunn
Vereinigte Staaten
Fast 4 jahre mit der App
Product Customizer hat geantwortet 11. Oktober 2019

Kelly Marie,

Thanks for this good review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Bearbeitet am 21. März 2024

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved.

Dr. Dough Donuts
Australien
Fast 4 jahre mit der App
Product Customizer hat geantwortet 20. Oktober 2020

Hello to our friends from Dr. Dough Donuts

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-)

-Melissa & The Product Options & Customizer Team

23. Februar 2016

Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked

All Wired Up Jewelry Designs
Vereinigte Staaten
Mehr als 3 jahre mit der App
24. November 2016

Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.

Hawaiian Koa Wood Rings
Australien
Mehr als 3 jahre mit der App
28. November 2013

It works very well and is easy to use.

Great value for money.

NVivo Japan Shop
Japan
Mehr als 3 jahre mit der App
11. April 2014

Great app, it saves me a lot of time. The customer service is fantastic, all my questions were answered within 1 days and people seems very flexible and helpful. I wish I had chance to add images in each customization field.

il Colletto
Japan
Mehr als 3 jahre mit der App
Bearbeitet am 10. September 2019

This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.

Get Watson
Kanada
Mehr als 3 jahre mit der App
29. Juni 2014

v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!

Funky Crayons
Irland
Mehr als 3 jahre mit der App
Bearbeitet am 28. Mai 2020

I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!

CoffinComicsShop.com
Vereinigte Staaten
Mehr als 3 jahre mit der App
Product Customizer hat geantwortet 29. Mai 2020

Hello to our friends from CoffinComicsShop.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

31. Juli 2019

We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.

Swag.
Vereinigte Staaten
Etwa 3 jahre mit der App
Product Customizer hat geantwortet 19. August 2019

Hello friends from Swag Store,

Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team