Product Options & Customizer , 1.621 Rezensionen
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We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.
Hi ThatLittleCakeShop,
Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!
It's great when it works :), but it is sensitive to any little change you may make. That said the support is excellent so all-in-all worth using this app. I've been using them for 3+ years and will continue
Hi there Bloss,
Thanks for leaving this review! We want to make the experience as easy as possible for you and we are happy you have been with us for this long and that you do reach out when you need assistance. Please never hesitate if you make any changes, to reach out to us.
The Support Team
We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.
Hello there ByJenny McCarthy,
Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.
The Support Team
Amazing customer service, had a problem and it was sorted within 30 minutes!
Hi YellowBlossomDesignsLtd,
Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!
Deep helped me resolve an issue I was having with my site right away! Highly recommend
Hi shopivyjewel,
Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!
Had a problem and very quickly got help from Aman and the problem is fixed!
Hi Stag Design,
Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!
I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!
Hi Maria's Portrait Studio,
Thank you so much for this wonderful review and for using our app for such a long time! We are absolutely thrilled to have the privilege of serving merchants such as yourself. Please always feel free to reach out to our team for any needs!
Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.
Hi FYEAH Printing,
Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!
Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!
Hi Blue Sheep Bake Shop,
Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Hi there justthegoods,
What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!
The Support Team