Product Options & Customizer , 1.654 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
26. April 2024

They are very kind and fast. Thank you !!!

Edible Prints On Cake (EPoC)
Vereinigte Staaten
Etwa 9 jahre mit der App
Product Customizer hat geantwortet 29. April 2024

Hi Edible Prints On Cake (EPoC),

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

13. Mai 2024

Easy to use, and friendly service whenever I need extra support!

Heart + Soul Candle Co.
Kanada
Fast 2 jahre mit der App
Product Customizer hat geantwortet 15. Mai 2024

Hi Heart + Soul Candle Co.,

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.

29. März 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapur
Mehr als 6 jahre mit der App
Product Customizer hat geantwortet 1. April 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

Bearbeitet am 15. April 2024

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Orange Blossom Home
Vereinigte Staaten
11 tage mit der App
Product Customizer hat geantwortet 8. April 2024

Hi Orange Blossom Home,

Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!

4. April 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Armonia
Vereinigte Staaten
Etwa ein monat mit der App
Product Customizer hat geantwortet 8. April 2024

Hi Armonia,

Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

25. März 2024

nice app , help my get to my store goals

MyNameNecklace
Israel
Mehr als 8 jahre mit der App
Product Customizer hat geantwortet 26. März 2024

Hi MyNameNecklace,

Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

6. Mai 2024

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

FamilyBox.Store
Vereinigte Staaten
7 tage mit der App
Product Customizer hat geantwortet 7. Mai 2024

Hi FamilyBox.Store,

Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!

15. Februar 2024

I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.

This is a must have app.

Frizzle Chickens
Vereinigte Staaten
Etwa ein jahr mit der App
7. Januar 2024

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)

justthegoods
Kanada
Mehr als 9 jahre mit der App
Product Customizer hat geantwortet 9. Januar 2024

Hi there justthegoods,

What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!

The Support Team

22. April 2024

I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!

Bearing Record
Vereinigte Staaten
3 tage mit der App
Product Customizer hat geantwortet 29. April 2024

Hi Bearing Record,

Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!