Reseñas (1.798)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
14 de junio de 2023

I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional.

The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution.

What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction.

I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service.

I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!

lindaparadisacademy
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 15 de junio de 2023

Hello to our friends at lindaparadisacademy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

9 de febrero de 2022

I've used this app off and on many years. Since have come back again to use it and it's definitely worth it. It's pretty pricey for an app, so that is a downfall.. And with the 8-12 span of responses due to being in 2 different parts of the world. But it's still worth it.

That's The Cake Bakery
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 9 de febrero de 2022

Hello to our friends from That's The Cake Bakery

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

8 de julio de 2014

This app is such a time saver and simple to use! I'm giving it 5 stars not only based on the app itself, but also the developers' customer service! At first, I ran into a problem; it wasn't showing any of my saved sets. I was disappointed because I needed it to work. I have a LOT of variants. I contacted them and they got back to me very quickly! They worked on it until it was fixed and they updated me every step of the way. Not only is the app great, but so are their people!!

Trough Creek Candle Co.
Estados Unidos
9 meses usando la aplicación
2 de enero de 2014

Very easy to work with, hardest bit was adding the snippets

LacedUP Lifestyle
Estados Unidos
9 meses usando la aplicación
2 de febrero de 2022

The support is phenomenal. They go above and beyond to make sure the app works with your website. Varied pricing makes it easy to choose what features you want to pay for. Awesome app overall.

Deranged Screen Prints
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 4 de febrero de 2022

Hello to our friends from Deranged Screen Prints

Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

17 de febrero de 2014

Its a great app! Does what it says!

Papergem
Reino Unido
9 meses usando la aplicación
13 de octubre de 2021

I had a problem with my theme and asked support for help. I thought it would take at least an hour, but it was amazing! Instant service and my problem was resolved in less than 5 minutes. Very good app! I recommend

Giocolatê
Brasil
9 meses usando la aplicación
Product Customizer respondió 17 de octubre de 2021

Hello to our friends from Giocolatê

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

10 de enero de 2021

Excellent customer service! First of all, the app is super easy to use and allows my customers to upload photos directly to my site for personalized orders. When I switched themes I had an issue with the app and they helped me right away. Thank you!

Cafe Emporos
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 12 de enero de 2021

Hello to our friends from Cafe Emporos

Thank you so much for leaving us this kind review! We are glad that you love the app and we are glad we could assist you! Thank you for your support :-)

-Melissa & The Product Options & Customizer Team

17 de octubre de 2022

Great app that is easy to install, set up and use. Helpful shopping features and wonderful tech support!

R.O.C.S RV Outdoor Camping Supplies
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 18 de octubre de 2022

Hello to our friends at R.O.C.S RV Outdoor Camping Supplies

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

6 de noviembre de 2019

Takeen is very helpful and quick to respond with any questions I have. The app works well and is easy to use.

Custom Wheel Builder
Estados Unidos
9 meses usando la aplicación
Product Customizer respondió 7 de noviembre de 2019

Hello friends from Custom Wheel Builder!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Takeen rocks for sure, so glad he he was able to answer your questions and that the app is working well for you. May Custom Wheel Builder be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team