Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
30 de enero de 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canadá
Alrededor de 1 año usando la aplicación
Product Customizer respondió 1 de febrero de 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

5 de abril de 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
Estados Unidos
1 día usando la aplicación
Product Customizer respondió 8 de abril de 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!

16 de abril de 2024

Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!

Southern Glow Designs by Jennifer Marie
Estados Unidos
Alrededor de 5 horas usando la aplicación
Product Customizer respondió 18 de abril de 2024

Hi Southern Glow Designs by Jennifer Marie,

Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!

28 de marzo de 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)

Moss the Walls
Australia
3 días usando la aplicación
13 de abril de 2024

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

zoo&roo
Estados Unidos
4 días usando la aplicación
Product Customizer respondió 15 de abril de 2024

Hi Zoo&roo,

We're sorry to hear that the app did not fit your more complicated needs, and we'd love to hear what improvements we can make to better suit your business.

Thank you for recognizing Shevaughn's work. He is an outstanding team member and will be thrilled to receive this feedback

Thanks again!

29 de marzo de 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Named Jewellery
Emiratos Árabes Unidos
6 días usando la aplicación
Product Customizer respondió 1 de abril de 2024

Hi Named Jewellery,

Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

4 de abril de 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

NewBlingers
Estados Unidos
9 días usando la aplicación
Product Customizer respondió 5 de abril de 2024

Hi NewBlingers,

Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

26 de marzo de 2024

Support is very supportive!!!!

CosVillage
Reino Unido
Alrededor de 5 años usando la aplicación
Product Customizer respondió 27 de marzo de 2024

Hi CosVillage,

Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!

17 de febrero de 2024

Very helpful and went above and beyond.

Hampsons Homewares
Australia
Más de 9 años usando la aplicación
Product Customizer respondió 20 de febrero de 2024

Hi there Hampsons Homewares,

We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!

The Support Team

2 de abril de 2024

Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!

Xiggle
Australia
Alrededor de 14 horas usando la aplicación
Product Customizer respondió 4 de abril de 2024

Hi Xiggle,

Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!