Reseñas (1.685)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de marzo de 2023

Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered.

Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.

Dynamic Designs
Estados Unidos
Casi 6 años usando la aplicación
Product Customizer respondió 19 de mayo de 2020

Hello friends from Dynamic Designs!

Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up.

In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

13 de diciembre de 2015

Ok here goes! I'm brutally honest when it comes to reviews and I'm well known in the Shopify community for giving it to you straight. So believe me when I tell you this app is absolutely worth every penny. However, there aren't enough stars in the universe that rank how great the support is. The support at Shopstorm is better than ANY other support on Shopify and I challenge anybody to prove me wrong. Anyway that's my story and I'm sticking to it!

The Apparel Plaza
Estados Unidos
3 meses usando la aplicación
25 de abril de 2023

Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++

JovelyCo
Estados Unidos
3 meses usando la aplicación
Product Customizer respondió 27 de abril de 2023

Hello to our friends at JovelyCo

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

7 de febrero de 2019

Love this App.
Super easy to use and I had one problem once and support got back to me in 20 mins and fixed the problem!
Thanks again

The Pampered Pet
Australia
3 meses usando la aplicación
3 de agosto de 2022

Needed some customer support to make it work correctly, but he was very helpful and it now works as it should! Thanks!

JamieLeAnn
Estados Unidos
3 meses usando la aplicación
Product Customizer respondió 4 de agosto de 2022

Hello to our friends at JamieLeAnn

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

27 de mayo de 2022

3 choices? That is what Shopify gives you. Unlimited choices is what this app gives! Needed help from the developers but they were very quick and helpful in getting going

Easy Daysies
Canadá
3 meses usando la aplicación
Product Customizer respondió 30 de mayo de 2022

Hello to our friends at Easy Daysies

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

25 de septiembre de 2013

This is a great app -- very useful and saves a lot of time and effort. The customer service is excellent as well.

Showroom Cabinetry
Estados Unidos
3 meses usando la aplicación
21 de diciembre de 2016

The app is very efficient for what I do. It is fast and easily accessible.
The staff support is great also, assisting me in my needs and ensuring that the product worked well for me.

Cartoon Candy Caricatures
Reino Unido
3 meses usando la aplicación
12 de junio de 2017

We have been using this app (live) for about eight weeks now and it has been worth every penny. Our store provides mostly custom products and having flexible / multiple options for a product are critical. Shopstorm's is by far the cleanest and fully functional of all the available apps, and I did indeed go through them all. What most of that money has paid for is the just excellent support. Sure there are a couple of bugs with the app but these developers are pushing the envelope of what basic functionality the base shopify platform is offering, so it's to be expected and all apps have their quirks. Where Shopstorm shines is how fast they will fix a problem for you and reply to your inquiries. I hope they continue to get large support from the community and can continue to improve upon this great app. If the look of the customization in the shopping cart could be cleaned up and a couple of other small issues worked out it would be a perfect app. Use this app and we can get them there!

Smpeyton
Estados Unidos
3 meses usando la aplicación
8 de diciembre de 2019

The team responded to my inquiry really quickly! This is a pretty good application for people who don't code like myself!

Aziana Business
Canadá
3 meses usando la aplicación
Product Customizer respondió 9 de diciembre de 2019

Hello friends from Aziana Business!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and we're thrilled that the application is working for you! We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team