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These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour.
These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff!
Thanks again
Hello to our friends at My Store
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This app is literally amazing! What really blew me away was the great customer service. I switched themes and realized that it didn't work as seamlessly as my previous theme. I reached and literally within 20 minutes I not only got a message well received email, but I got a "I've resolved those issues for you can you take look to verify that is has been resolved?" I am extremely impressed. It's very easy to use and fits exactly what I need!
Hello friends from Fantastic Pawz Pet Stuff!
Your store is awesome! Glad the app is amazing for you -- we think it's great as well! Also, we're proud of our staff and glad they provided timely support. Appreciate the top notch review... Hope your Fantastic Pawz Pet products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This is a great app! The ability to add a custom element for an additional charge (special note for $3.99) allowed me to easily increase my revenues and profits.
Support is also fantastic. Yaneeke is a rock star.
Hello friends from Rose Bear Forest!
Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about Yaneeke being a rockstar =) Appreciate the top notch review... Hope your Rose Bear Forest products sell massively!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Love this! I spent hours trying to figure out how to customize my products and this solved the issue within minutes. I could not be happier with it.
Had an issue at first after downloading but the support team was very helpful and got things re-downloaded & working correctly. Site & products are now looking/operating great!
Hello to our friends from McDonald's Candies
We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-)
-Melissa & the Product Customizer Support Team
The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.
Hello to our friends from Peachy Lane Aus
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Supporter works really good. My problem was resolved within few hours. It's really a good app for my bussiness.
Hello friends from NTH-Store,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Just what we were looking for at the right price.
AND - amazing support ! Super fast and helpful - much appreciated
Product customizer has enabled me to use a platform like shopify when I never would have been able to before. Secondly, Kevon's customer service has been fantastic. In fact, we're working on a further extension that will allow me to better realize all that Optimizer offers me. I will return to this review later once we fully launch our store as I imagine I'll continue to be wowed by what's to come!
Hello to our friends from Reliability Screening Solutions Inc.
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Tanu & The Product Customizer Support Team
We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.