Reseñas (1.799)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
1 de octubre de 2019

Super easy to use, very customizable for each product.
Support staff were extremely helpful in helping me with any queries or adjustments I had.

Little H Creations
Nueva Zelanda
23 días usando la aplicación
Product Customizer respondió 2 de octubre de 2019

Hello friends from Little H Creations!

Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

10 de noviembre de 2022

I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.

Tyremen
Reino Unido
23 días usando la aplicación
Product Customizer respondió 11 de noviembre de 2022

Hello to our friends at Tyremen

Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

26 de febrero de 2021

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

Bee’z Beauty Empire
Estados Unidos
Casi 2 años usando la aplicación
Product Customizer respondió 26 de febrero de 2021

Hello there,

I am Takeen from the PC Dev Team. We are sorry about your experience with our app and we would definitely love to work on this for you as soon as possible.

You can reach out to our support team and ask for me directly, I will get back to you as this issue is very strange and indeed impacts your experience with our great app.

Looking to hear from you soon

-- Takeen

7 de marzo de 2022

The app is easy to use and the customer service is patient to help solve problems and can be contacted at any time, which is great

Thayagift
China
Más de 1 año usando la aplicación
Product Customizer respondió 8 de marzo de 2022

Hello to our friends from Thayagift

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

3 de enero de 2014

Way easier than writing the code yourself - save some time and use product customizer. I found it very pleasant to use and apply custom styles. Also support team went above and beyond to help us integrate product customizer into our shop. Highly recommended.

Arcade 3D Printing
Estados Unidos
23 días usando la aplicación
14 de julio de 2023

Customer service is really bad. They only care about stores that pay a lot of money. Don't expect any help from them. The way to answer is also ridiculous

OneStore
Vietnam
Más de 1 año usando la aplicación
Product Customizer respondió 17 de julio de 2023

Hi OneStore,

We do not have any record of you reaching out to our team for support. Records indicate that you uninstalled the application on July 8th, did not reach out for support, and then posted this review on July 14th.

We would be happy to assist you and will be reaching out to you immediately. We’re very confident that we can solve whatever issue you are experiencing.

Stephanie and the Customer Support Team

7 de marzo de 2023

The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
Más de 1 año usando la aplicación
Product Customizer respondió 9 de marzo de 2023

Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659)

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

24 de julio de 2023

We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.

PhonoLab
Australia
Más de 1 año usando la aplicación
Product Customizer respondió 26 de julio de 2023

Hello PhonoLab,

Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.

Stephanie & the Customer Support Team

20 de mayo de 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

D STOCKNER LLC
Estados Unidos
22 días usando la aplicación
Product Customizer respondió 23 de mayo de 2022

Hello to our friends at D STOCKNER LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

4 de abril de 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Hungría
22 días usando la aplicación
Product Customizer respondió 4 de abril de 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team