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overall great app. some technical difficulties along the way but support is very eager to help and fixes the problems quick.
Hello to our friends at The Front Line
Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is working exactly the way we need it to! Customer service is excellent-they had us up and going with this app right away!
Hello friends from Artful Life Designs!
SO appreciate the time you took to give this great review! We are pretty proud of both our app and our great customer service! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Aman es muy amable, he resuelto mis dudas gracias a el. Excelente aplicación.
Hola Mairal,
Gracias por reconocer a Aman. Es un excelente miembro de nuestro equipo y siempre va más allá por nuestros comerciantes. ¡Saludos y feliz venta!
Offers good custimazation and a lot of freedom. Really helpful support team. Some bugs here and there but the support team is there to help you with everything.
Hello to our friends at Tymon
Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Jim!Jim!Jim! Thank you buddy!
With my shop-completely personalised gifts ... I was thinking which app will give me the easiest way and the fastest at the same time to personalize all my products... I have been installing like 20 apps ,free trials...and deleting them after 20 minutes. This app is by far the simplest to install- I didnt put any codes anywhere... just add it to my shop...and start customizing.
Thank you guys! Lets see how well will perform now.. :)
Excellent customer service and the app works very well! The drop down menus are very helpful. Very pleased with this service.
Hello to our friends at AWARDSandMORE.us
We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Wonderful app and great customer support! Help us very quickly to solve our problems. Thank you very much!
Hello friends from Japanny - Best Japanese Knife!
So great for you to leave us this great rating on the Shopify app store! We're glad you find our app wonderful and that you're willing to share! We hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This app helped me do what I need to let my customers easily personalize their purchases! Super excited to improve our site!! What was even better was support made it extremely easy! Just told them what I needed and they took care of it! Answered all my questions with professionalism and courtesy - and I had a few of them!! They eased a very stressful situation for me!!! Excited to continue improving my site with this app! - They have once again exceeded my expectations!!!
Hello to our friends at Spreading Smiles Events
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Such an easy product to use! I was nervous about installing and using it but it couldn't be easier. When we started doing some more advanced stuff, we needed help and ShopStorm's customer service was amazing. They took care of everything. I can't say enough about what an easy process this was. Now, we're able to gather custom data easily on each of our product sales.
It does allow my customers to add descriptions to my custom products, but when it comes to images, it doesn't work. Now I have to contact my customer for a picture that I should of had when they made their purchase. This makes me look unprepare and unprofesstional. I will uninstall.
Sean here following up. I see that we did fix this for you. Are you getting our messages? Thanks ahead of time! I want to make TRIPLE-sure you are taken care of! :)
-Sean
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Takeen here from the Dev Team. We apologize for the trouble and in fact it's being caused by Ajax which powers adding the product in the background vs redirecting the shopper to the Cart Page.
The reason for this is that Themes only care about the product itself when doing Ajax which is why disabling it is important for customizations and uploads to work as intended.
We would love to work on this for you asap, we emailed you so you can reach out to us at your earliest convenience.
Thanks!