Reseñas (1.784)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
1 de mayo de 2024

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.

First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.

Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.

What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.

Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

My Store
Estados Unidos
15 días usando la aplicación
Product Customizer respondió 7 de mayo de 2024

Hi My Store,

Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!

16 de abril de 2024

Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!

Southern Glow Designs by Jennifer Marie
Estados Unidos
3 meses usando la aplicación
Product Customizer respondió 18 de abril de 2024

Hi Southern Glow Designs by Jennifer Marie,

Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!

26 de marzo de 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Blue Sheep Bake Shop
Estados Unidos
Más de 5 años usando la aplicación
Product Customizer respondió 28 de marzo de 2024

Hi Blue Sheep Bake Shop,

Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

8 de enero de 2024

Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.

Sketch.Stitch.Love Ltd
Reino Unido
Más de 3 años usando la aplicación
Product Customizer respondió 10 de enero de 2024

Hi there Sketch.Stitch.Love Ltd.,

We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything.

The Support Team

8 de enero de 2024

Ive tried several apps for weeks and always stumbled with issues, this one has been the best so far, definitely sticking with it and they have the quickest customer support! Deepanjoy helped me witha minor issue within minutes and my store is ready to launch!!!

Proud Promo Merch
Estados Unidos
7 meses usando la aplicación
Product Customizer respondió 10 de enero de 2024

Greetings Proud Promo Merch,

Thank you for leaving us this great review. We are so happy that not only was Deepanjoy able to give you the customer support you needed, but that the app is one that you can benefit from. Please do not hesitate to reach out to us with any support you need. We are here to help!

The Support Team

10 de abril de 2024

The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!

Trenton School of Dance | Online Store
Estados Unidos
6 meses usando la aplicación
Product Customizer respondió 15 de abril de 2024

HI Trenton School of Dance,

Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!

12 de junio de 2024

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß!
Mega! Weiter so!

myperfecthero
Alemania
Alrededor de 3 años usando la aplicación
Product Customizer respondió 19 de junio de 2024

Hallo myperfecthero,

Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service.

Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!

22 de enero de 2024

Great app with the needed options and easy to use. Great Customer support the few times needed

Twisted ShifterZ
Estados Unidos
Más de 7 años usando la aplicación
Product Customizer respondió 24 de enero de 2024

Greetings Twisted ShifterZ,

Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be.

The Support Team

18 de marzo de 2024

I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.

Black Box Creations
Estados Unidos
4 meses usando la aplicación
Product Customizer respondió 20 de marzo de 2024

Hi Black Box Creations,

Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!

30 de abril de 2024

Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.

IEC Professional Engraving / Inner-Earth Creations
Estados Unidos
Alrededor de 1 mes usando la aplicación
Product Customizer respondió 7 de mayo de 2024

Hi IEC Professional Engraving / Inner-Earth Creations,

Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!