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I would give it 3.75 stars it does what it says and the customer support is exceptional. I had to pay extra to allow additional payment options. What I don't like is that when you make an addition to the cart it changes the # of cart items whit is confusing to the customer. Just not a seamless cart integration and it looks unprofessional.
Hello friends at Adorn Greek Gifts! This is Sean, the Customer Success Manager with Product Customizer :)
Thanks for leaving us this rating! Glad our support has been great for you. I agree that checkout page integration is the toughest part for apps on Shopify to overcome. There is more than one solution to integrating extra charges into a store's cart and checkout page, and our app developers chose the one they did because it fixes most problems that other apps like ours don't... but unfortunately no solution on the Shopify app store solves them all. Thanks for understanding and taking the time here!
-The Product Options & Customizer Team
I used his app to hep me create customized products. Simple and easy to use and it works great. I would highly recommend it.
App is well-designed, but not intuitive to setup initially. Also, discovered a terrible bug that causes massive multiplicative cart checkout totals when adding the option with Product Customizer to the cart. Unfortunately, you are blaming this on a recent update with Shopify, but Shopify is saying to speak to you as the vendor.
I am not used to getting this runaround. This is a critical issue that is preventing us from making sales in Canadian (CAD) dollars. We had just released our product and we have this less than ideal experience with Product Customizer, which is a shame :-(. We have 8 days left on the trial, and so far not a good experience. We really wanted this to work.
Hi Bird Board,
We are very sorry that we were not able to resolve your problem in a timely manner. We are aware of the issue with Shopify Markets. Our team went in and resolved the issue, which stemmed from fixing the Item customization product price at $25 for each market when it should only be $0.01 we have adjusted this for you and are terribly sorry about the delay.
The Support Team
Works great for those looking to sell personalized products.
Super awesome and patient support team!!!
great app. good service. It is very quick. I like it.great app. good service. It is very quick. I like it.
Hello to our friends at CubanChainShop
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This was the perfect app for us at Honeymellow as we specialise in personalisation. In just a few minutes we had installed the app and were busy adding to products multiple options or boxes in which to write text.
It has totally transformed the shopping experience for our customers making customisation quick and easy. A huge thank-you to the team behind this app for creating such a brilliant product and at such a small price too.
While I ended up not using the app because I found a simple solution in the Printful app, Shevaughn from Product Customizer was very helpful. There are reasons that this company has a 4.8 rating and one of those reasons is because of the excellent customer service provided by people Shevaughn.
Hello to our friends at OBXTees
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Shevaughn was able to assist you. We’ll make sure we pass your kind words along to Shevaughn, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I cannot downgrade or delete the app, even I clear all the options. The app still has the error codes that I need to clear the option
Hello Litzzy,
Takeen here from the Product Customizer Dev Team. We are sorry about the issue here with our app as we only want your experience to be as smooth as butter!
I would like to speak with you asap for best resolution so would you mind reaching out to us via email and ask for me directly? From there we can make arrangements to have this sorted.
-- Takeen / PC Dev
There are some glitches where if I delete a line and add it, my option lines are no longer in order, so I found a work around where I added more lines than I needed, and delete the lines accordingly. Also, it would be excellent if this app could include a way to delete multiple lines.
Also, if for future updates you add radio buttons and check boxes, and a way to format the option boxes that would be great.
Nevertheless, it is a great product!