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The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!
HI Trenton School of Dance,
Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!
Extremely easy to set up. Very helpful support team. I needed the app to display differential on my store and they done it for me in minutes!!
Hi Stair Runners UK,
Thank you for your review! We're glad to hear that the setup was easy and that our support team could quickly assist you. Providing great customer support is a core value for us, and we're always here to help ensure your store runs smoothly.
We appreciate your trust in our app!
Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us.
Then was willing to show us how we could customise to make it suit our theme!
OUTSTANDING!!
Hello Sticker Gringo,
This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again!
The Support Team
The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!
Hi Your Car Reg,
Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!
They are very kind and fast. Thank you !!!
Hi Edible Prints On Cake (EPoC),
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!
Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot!
Deep was also a great help when i needed extra info on price changes.
great work!
Hi Little Safari,
Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.
Hi WhitePansy,
Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward.
Thank you for being a valued user!
App works perfectly and customer service was able to solve immediately a quick issue. Recommended!
Hi Herewego,
Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us.
Thanks for being a valued user!
What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you
Hi The OMG Kichen,
Thank you for your review! We are so pleased to hear that our service, support, and product have met your expectations. Shavaughn will definitely be thrilled to receive your kind words. Thank you for choosing our app!
I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently.
First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset.
Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself.
What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities.
Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.
Hi My Store,
Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!