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The customer service was really a good experience. Thank you Shevaughn.
Hi Dun-ni London,
Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.
We deal in personalised gifts for all ages and occasions and got fed up with the dysfunctional approach we had to make do with in gathering customers' personalisation requests via email or message boxes. Often customers would not understand the options open to them or what constitutes as a character or exceed their character limit.
This app is great as it allows the customer to try out their personalisation request on the page before submitting. They cannot exceed the character limit and we can easily copy and paste their request into our production process.
Recommended.
This app has proven to be perfect for our company store. With so many multiple options for our products, this app allows us to customize any swatch or size of product. It is a huge time saver. It was so easy to install it was a no-brainer to purchase this app. It has increased our profits and saved us a ton of time when adding new product variants.
Without Product Customizer I would not be able to create the type of site I need for my product. Also, their support team has been incredible, always responding quickly to my requests and helping me to optimize Product Customizer for my site. Thanks!
Super toller und schneller Kundensevice.
Hallo ManTau Lifestyle,
vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem schnellen Kundenservice zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben.
The app is extremely easy to use, and works very well! We were able to make all of the customizations needed for our site using it. Also customer service was quick and friendly which is always 50,000,000 points of awesome
Thank you guys, and keep up the good work.
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric,
Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
This is the only app for me! Very helpful when you have multiple sizes, colors, or customizable items like my store (orchardstreetgifts.com). Also - if you have multiple items in your inventory with the same features you can save a set and reuse the same set up for multiple items. Saving time and frustration! Highly recommended!!
Well worth the $4 / month. We were able to drastically reduce the number of products listed by being able to offer color and personalization choices all in one product. www.ms-promotions.com
nice app , help my get to my store goals
Hi MyNameNecklace,
Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!