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This app is exactly what we were looking for and works great! We offer personalized products so we needed a way to let customers tell us what they wanted on their products. The text input boxes are perfect. In addition, we use drop-down menu options to let people choose a cause - as a percentage of our sales goes to charity.
The ease and flexibility of the product allows us to save regularly used sets of custom inputs but also do something different for products that need more options.
Thank you so much - love it!
Very helpful and went above and beyond.
Hi there Hampsons Homewares,
We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!
The Support Team
Not only is this a great app, but the customer support was superb! The installation tutorial was very easy to follow, but did not go so well for me. The theme I had chosen was slightly different and required a little "finesse" in order for it to match my overall theme. I reached out to Product Customizer support and within 1 hour was contacted by an extremely friendly representative (Denis). He immediately understood the issue and made the changes for me just as fast! I highly recommend this product to fellow Shopify retailers.
This app is magical. but even more support. Great.
This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.
Very quick to answer questions and correct issues i ran into with setup on my theme.
Hi OEMExtinguishers,
Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!
So happy I found shopstorm! We sell home fragrance and have 100+ fragrances.that change regularly, based on the season. Couldn't offer customers to choose from the full list without this app. LOVE the way you can save the variants on on collection and then with one click apply them to another. OMG massive timesaver!!! Incredibly fast and thus far-flawless. A+++
Excellent and timely customer service. The app works very well.
Hi Great Gift World,
Thanks for the kind words, please do not hesitate to reach out to us for any future needs!
Very well done app with extremely quick support. When initially installing, I had a few questions and emailed after-hours expecting a next-day response. Despite being after-hours, within 30 minutes the app was up and running on our page, and I couldn't be happier with how it looks & performs. This allows us to sell our customizable products MUCH more easily than the default Shopify settings - thank you so much for a great product & your awesome service
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team