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Excellent customer support from Shevaughn.
Hello Designer Bee of New England,
We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!
The Support Team
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink,
Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes.
Thanks for being a valued user!
Running a boutique, that offers many different colors and text styles for personalizing, can be overwhelming if you have to change/update several items however, this app makes those changes a piece of cake!! This app saved my time & my money with easy to apply variants! $ Worth every buck $
CJ of Locket Lucy
www.locketlucy.com
They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!
Hello to our friends from Maven Metals
Julie, We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.
Cheers,
-Pushpesh & the Product Customizer Support Team
Most of my products are completely customizable and this app makes it so much easier for customers to put in their customization. The customer support is amazing. I sent a request around 11 pm and got a response in minutes. I would highly recommend this app
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Hi there justthegoods,
What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!
The Support Team
Works very well, and when it doesn't, the support team responds quickly and effectively.
Ottima app, ECCELLENTE assistenza
Consiglio veramente, per qualsiasi dubio una risposta immediata. Molto cordiali e professionali
Ciao Ottima app, ECCELLENTE assistenza,
Grazie per il tuo feedback! Siamo felici di sapere che trovi l'app ottima e l'assistenza eccellente. Apprezziamo il tuo consiglio e siamo lieti che tu abbia ricevuto risposte immediate ai tuoi dubbi. La cordialità e la professionalità sono fondamentali per noi.
Grazie per essere un utente apprezzato!
I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!
Hi Dabira Aroma,
Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!
Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!
Hi there,
Thank you for your kind words! We're thrilled to hear that you find our app simple to use. It's awesome to hear that Shevaughn and our Support Team provided great assistance. Customer support is super important to us, and we're always here to make sure you have a great experience.