Reseñas (1.757)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
8 de marzo de 2024

Works

Wild Poppy
Austria
Casi 3 años usando la aplicación
Product Customizer respondió 11 de marzo de 2024

Hi Wild Poppy,

We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!

23 de febrero de 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Rubysaurus Creations
Estados Unidos
Alrededor de 10 horas usando la aplicación
Product Customizer respondió 26 de febrero de 2024

Greetings Rubysaurus Creations,

Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!

The Support Team

22 de febrero de 2024

Super helpful customer service. Shevaughn was amazing. Only downside is the free version only includes one product to be customized.

PNWGirl Custom Creations
Estados Unidos
18 días usando la aplicación
Product Customizer respondió 26 de febrero de 2024

Hello PNWGirl Custom Creations,

Thank you for your review. We appreciate that Shevaughn was able to assist you with your needs. We strive to provide the best customer support. Let us know if you need anything!

The Support Team

27 de marzo de 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Frida Bae Co.
Estados Unidos
Alrededor de 11 horas usando la aplicación
11 de abril de 2024

The customer service is very good

Veltrah
Canadá
1 día usando la aplicación
Product Customizer respondió 15 de abril de 2024

Hi Veltrah,

Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!

30 de noviembre de 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietnam
Alrededor de 2 años usando la aplicación
Product Customizer respondió 4 de diciembre de 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

28 de enero de 2024

Good support

Einkpads
Estados Unidos
Más de 5 años usando la aplicación
Product Customizer respondió 30 de enero de 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

13 de octubre de 2023

This app killed my website. Please do not use.
For a second time, as soon as I ran the setup wizard, this app disabled the add to cart button. The first time they fixed it within about an hour, the second time they couldn't fix it and blamed shopify.

Please do not use this app. This has severely impacted my business.

Sup Drinkware
Reino Unido
17 días usando la aplicación
Product Customizer respondió 16 de octubre de 2023

Hi Sup Drinkware,

We’re sorry that you have had difficulties with our application, however we want to reiterate that the problem you’ve encountered was not due to any malfunction of our application. The root cause of the issue was that the cart drawer was disabled on the theme settings. We cannot determine who made this change, but our setup wizard does not touch this aspect of configuration.

6 de noviembre de 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

I Sew Jo
Estados Unidos
2 días usando la aplicación
Product Customizer respondió 8 de noviembre de 2023

Hi there I Sew Jo,

We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!

The Product Options & Customizer Support Team

Fecha de modificación: 26 de marzo de 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

CeliAgency
Reino Unido
4 meses usando la aplicación
Product Customizer respondió 1 de marzo de 2024

Salut CeliAgency,

Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit.

L’équipe d’assistance