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We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them!
2022 Update:
We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn!
2023 Update:
Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you!
2024 Update:
A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!
The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!
I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.
Hello to our friends at Ellisi Gifts
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
I use this app to allow for customization of names and titles for a healthcare store we operate. This app is very easy to use overall and when I had an issue with operation, the team was quick to respond and resolve this issue.
Hello to our friends at Shop One Buffalo
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Very useful application for the business. Allowing multiple choices.
Support were also very helpful after a few installation errors.
All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!
Hello to our friends from Billy's Bakery
Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
a nice app, with a lot of possibilities. I had a problem with it, but customer service fixed it in no time. Thank you
Hello to our friends from Macaronstore.nl
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Product Customizer is a great app and never fails me.
The wonderful Aman Mishra helped me out today. Really nice guy and really fast easy to explain issue to.
Very happy.
Hi CHANDRIKA THOMAS LONDON,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you offer better customizations on your products. We love having you as a customer and are always here to help your Shopify store succeed!
`Harish - Customer Success Team :)
We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.
Hello to our friends from YourBagTag,
We really appreciate this awesome review!, thank you for your continued support! Thanks also for the kudos for our customer service, we will definitely let Steven know his assistance was greatly appreciated. We hope your store is super-successful online!.
-Melissa & The Product Options and Customizer Support Team