Reseñas (1.795)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
22 de febrero de 2024

Nice customer services
The cs Shevaughn helped us a lot

CityRocker Ltd
RAE de Hong Kong (China)
1 día usando la aplicación
Product Customizer respondió 26 de febrero de 2024

Hi there CityRocker Ltd,

We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us.

The Support Team

26 de enero de 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Surefoot
Estados Unidos
Alrededor de 3 horas usando la aplicación
Product Customizer respondió 30 de enero de 2024

Greetings Surefoot,

It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!

The Support Team

13 de marzo de 2024

Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!

P'tit Arc-en-ciel
Suiza
Alrededor de 2 horas usando la aplicación
Product Customizer respondió 15 de marzo de 2024

Hi P'tit Arc-en-ciel,

Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!

18 de abril de 2024

So far it is great:) The support team is very supportive with the questions I had for the app.

AEGI KOYA
Corea del Sur
1 día usando la aplicación
Product Customizer respondió 23 de abril de 2024

Hi AEGI KOYA,

Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!

27 de enero de 2024

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Ohio Hat Company
Estados Unidos
Alrededor de 1 hora usando la aplicación
Product Customizer respondió 30 de enero de 2024

Hi Ohio Hat Company,

We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything!

The Support Team

15 de marzo de 2024

Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!

Ellie & Co.
Estados Unidos
Alrededor de 6 horas usando la aplicación
Product Customizer respondió 18 de marzo de 2024

Hi Ellie & Co,

Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!

31 de mayo de 2024

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

Famus-Football
Alemania
25 días usando la aplicación
Product Customizer respondió 5 de junio de 2024

Hallo Famus-Football,

Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung.

Danke, dass Sie ein geschätzter Nutzer sind!

27 de marzo de 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Frida Bae Co.
Estados Unidos
Alrededor de 11 horas usando la aplicación
29 de febrero de 2024

Your app is not working, The install page doesn't load.

Virya Retails
India
1 día usando la aplicación
Product Customizer respondió 1 de marzo de 2024

Hi Virya Retails,

I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.

29 de mayo de 2024

Very helpful

Pawtomized
Estados Unidos
5 días usando la aplicación
Product Customizer respondió 31 de mayo de 2024

Hi Pawtomized,

Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us.
Thanks for being a valued user!