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Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes,
Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.
We appreciate your support!
I switched themes & needed some guidance. Nicoz was very knowledgeable & extremely helpful! App 5+ Even late at night, Nicoz responded offering to fix my new theme issues. Then the following morning and later that next day, Nicoz helped as well. Perfect app for customized products like monogramming, engraving and custom signage. Thank you for this super app! Nicoz Is awesome, 10+ stars! Having a real person, that is actually happy and eager to help your store run smoothly is a true blessing. Thanks again!
Greetings Shawn Weigman Designs, LLC
Thank you for the great review and for being a long term app user. We are happy that Nicoz was able to help you with your new theme and that he stayed with you until you received resolution. We are glad that you can get the customization you want from Product Options and Customizer.
Stephanie & the Customer Support Team
I have been using customizer on my site for 7 years. This app is great to provide my clients the custom options they need. Tech support is very responsive with any issue you have.
Hello to our friends at Fairway Leathers
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Love this app. we've had it for a couple of years now. The support is the best whenever we've reached out!
Edit June 2023 - Just spoken to Aman with an issue we were having with the app and Aman answered within minutes and fixed the issue in seconds. Thank you so much! You are the best!
Hello friends from Eden Zoe,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Simply fantastic - an app that does away with Shopify's biggest limitation, that of variants.
Easy to use, well-supported and ... well, words fail me. Best app on shopify, bar none.
I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow,
Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us.
The Product Options and Customizer Team
The support for this app is out of this world. Not only do they help you but they WANT to help you!
Hello friends at Cape Cod Beach Chair Company! This is Sean, the Customer Success Manager with Product Customizer :)
Haha glad you caught onto that! We certainly want to help every client, even if we're not the perfect solution for a given store -- we're all in this together! Appreciate you taking the action here to leave us a review. May your store sell lots and lots...
-The Product Options & Customizer Team
Had an issue with my conditional logic and in 7 minutes DEEP was able to fix my issue
thanks
EDIT- DEEP to the rescue again helping me perfect my website
THANKS for the AWESOME help
Great app, and quick support. We would recommend to anyone looking to have extensive product options.
Hello to our friends at Slick Woody's
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.
Hello to our friends at All She Wrote
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team