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Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store.
Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.
Hi Navy Paddles,
Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly.
We appreciate your kind words and your trust in our app!
THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!
Hi Velvet Noire Boutique,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported.
I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible.
Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward.
Thank you for your understanding, and we look forward to continuing to serve you.
Best regards,
Cristal
Tech Support Manager
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design,
Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store!
Enjoy boosting those sales!
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.
Hi Huoroi,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.
It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.
If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.
Thank you for your understanding, and we look forward to hearing from you soon!
Best regards,
The Support Team
Great support. Thank you. Problem resolved quickly.
Hi Gemez,
Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for.
Thanks for choosing our app!
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify,
Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.
We appreciate your support!
Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.
Hi Simply Stuffed,
Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.
Thanks for choosing our app! We're here to help whenever you need us.
Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.
Hi Southern Supply Party,
Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us.
Thanks for choosing our app!
Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.
Hi Talia Addie,
Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs.
Thanks for your support!
Easy to use and fast customer service
Hi Ivory Bloom Boutique,
Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.
We appreciate your support!