Reseñas (1.783)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
16 de febrero de 2023

We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.

School Tattoos
Canadá
Alrededor de 7 años usando la aplicación
Product Customizer respondió 17 de febrero de 2023

Hello to our friends at School Tattoos

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Fecha de modificación: 11 de enero de 2023

The app is great and the support team is even better! Highly recommended !

And seven years after I feel that the app still great and the support team 5 out of 5. They take the time to understand your needs or issues and spend lots of time finding the right solution. Well done guys!

Arch 5 Design
Reino Unido
Alrededor de 7 años usando la aplicación
13 de febrero de 2023

I've been using the app for several years now and I've only had minor issues twice. Each time I've contacted support they responded within minutes and had me issue resolved just as quckly! The app can be a bit challenging to learn but once you have everything set the way you like, there really isn't much else you need to do to "maintain it". Thanks to Aman for the quick help with my latest issue! I will continue to use them for my product customization needs.

LuvibeeKidsCo
Estados Unidos
Alrededor de 7 años usando la aplicación
Product Customizer respondió 13 de febrero de 2023

Hello to our friends at LuvibeeKidsCo

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Fecha de modificación: 24 de septiembre de 2024

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all.

Deepanjoy spent a significant amount of time fixing the options and logic on one of my products.
He quickly found a solution and then added it to my remaining products.

I found him friendly, helpful and all my issues were resolves quickly.

Fantastic customer service and great product that is capable of dealing with extremely complicated product options.

I'd 100% recommend.

Sophia Alexander Gold Fingerprint Jewellery
Reino Unido
Alrededor de 7 años usando la aplicación
Product Customizer respondió 19 de septiembre de 2021

Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery

Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

Fecha de modificación: 29 de julio de 2016

This was so easy to install! I was worried I would have to add the "snippets" into the theme editor, but they helped me and it was so easy! I high suggest you use this APP! Their support rep named Kim C. Was FANTASTIC!!! Not only did she help me with everything, she followed up with me several times to make sure I was set. She went above and beyond and was so incredibly helpful! THIS is called fantastic customer service!!!! On top of a fantastic app!!

Yourtreats
Estados Unidos
Alrededor de 7 años usando la aplicación
24 de septiembre de 2019

My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!

Rustic Luxe Designs
Estados Unidos
Alrededor de 7 años usando la aplicación
Product Customizer respondió 24 de septiembre de 2019

Hello friends from Rustic Luxe Designs,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

14 de diciembre de 2021

Great app and the support team is very helpful. I had a response straight away and the new theme got updated with customisation. It would have taken me much longer to figure it all out and the support team did it in 2 minutes! thanks, i really appreciate it and will continue to use this app.

m i l e y & m o s s
Polonia
Alrededor de 7 años usando la aplicación
Product Customizer respondió 14 de diciembre de 2021

Hello friends at m i l e y & m o s s

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

1 de noviembre de 2022

Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!

Address America
Estados Unidos
Alrededor de 7 años usando la aplicación
Product Customizer respondió 3 de noviembre de 2022

Hello to our friends at Address America

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

9 de marzo de 2017

Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!

Family Approved Tees
Estados Unidos
Alrededor de 7 años usando la aplicación
Fecha de modificación: 20 de agosto de 2022

We love the Product Customizer app; we recently updated our theme, and we've had some glitches that have cropped up a few times, and they've been the same problem. HOWEVER, the team at PC have responded really quickly to fix the issues, they fix them each time, and they've even worked on them over the weekend, which we really appreciate, bc ppl don't shop only during business hours! So thanks to Kevon and Shevaughn for addressing our problems so quickly. No app is perfect all the time, and things break - what matters is customer service and getting the issue resolved quickly, and you guys do that. So thank you so much!

Deirdre Olson
Estados Unidos
Alrededor de 7 años usando la aplicación