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Deepanjoy was very fast, very efficient and very helpful
Hi The Crafty Octopus Jewellery & Gifts,
Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.
Thank you for choosing our app!
I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!
Amazing App with Best Team Support.
Hi British Panda Co.,
Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.
We appreciate your feedback!
Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.
Hi britrockheaven,
Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.
Thanks for your support!
great app. Full function for one product. Perfect for testing purposes
Hi Heldenzimmer,
Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes.
We appreciate your support!
La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !
Bonjour WallPoster,
Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins.
Nous vous remercions pour votre confiance !
ALL Shopify users,
HORRIBLE! and SACAM
Been with them for 8 years and they started an $99 for a plan (no other app as at that point)
They switched for a $24 a plan (Not idea how long ago) Most likely years ago....
Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know.
They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE
No one will answer just someone called AMAN, no phone calls, no managers NOTHING.
After a month of e mails back and forth they just charge again $99 on June 27th.
No solution.
And actually, the app is not even working on my website that's been 11 years in business.
DO NOT GET THIS APP
Plenty of others more reliable.
Amanda from Shopsabs2b.com
You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them.
ceo@shopabs2b.com
Thank you guys and e mail me.
Hi Amanda,
We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you.
We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response.
Thank you for your patience, and we’re committed to finding a solution that works for you.
Warm regards,
The Support Team
I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend
Hi Vicious Paint,
Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us.
Thank you for being a valued user!
Powerful tool for a very reasonable price, live chat team is very helpful.
Hi Shedlife Workwear,
Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way.
Thanks for choosing our app!