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I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!
great app. Full function for one product. Perfect for testing purposes
Hi Heldenzimmer,
Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes.
We appreciate your support!
I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING,
Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.
We appreciate your feedback and are here whenever you need us!
Simply needs to be banned from the store. its buggy. service is one of the worst I've come across.
Hi Deadman's Beard Co. Team,
Thank you so much for sharing your feedback. I’m really sorry to hear about the trouble you’ve experienced with our app and the impact it’s had on your orders. We understand how frustrating this must be.
We had a rare issue on July 29th that caused some disruptions, but our team jumped on it right away, and everything has been running smoothly since then. We’ve also added new measures to prevent this kind of problem from happening again.
Your patience and understanding mean a lot to us. We know how crucial it is for your store to run smoothly, and we’re truly here for you.
Warmest regards,
Cristal
Tech Support Manager
Aman was amazing! Super helpful.
Hi MyBeautifulBuddha,
Thank you for your review! We're glad to hear that our team member Aman provided you with excellent support. Providing great customer service is key for us, and we're happy we could assist effectively.
Thanks for your support!
best experience sir helped me very politely and very calmly and he also gave me solution regarding other things.
Hi Crazystore,
Thank you for your review! We're pleased to hear that our team provided you with a polite and calm experience, offering solutions to your issues. We always aim for the best customer service and it's great to know we could help.
Tech Suport is very good . It help me understand the process of setup
Hi Denim Project,
Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.
We appreciate your trust in our service!
Very good app with excellent customer service when there are any issues to resolve.
Hi Madame Fancy Pants,
Thank you for your review! We're pleased to hear that you're enjoying the app and that our customer service team could assist you with resolving any issues.
Your satisfaction is important to us!
This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.
Hi Hello Ruth,
Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate.
Thank you for recommending us!
Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.