Reseñas (1.779)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
10 de enero de 2020

So far this app has been great and support has helped me super quickly! I found the app easy to set up as well.

Sacred Space Candles
Estados Unidos
Más de 2 años usando la aplicación
Product Customizer respondió 10 de enero de 2020

Hello friends from Sacred Space Candles!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that the support was timely for you. We are pretty proud of both the app and our support team :-) May Sacred Space Candles be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

11 de octubre de 2021

I moved to this app from Variant Products app, because it worked well with Selly (an upsell app). It was straightforward and easy to set up my customizations. I upgraded the plan so I could charge more for these customizations as well (I've had this app for a couple weeks now and it's down great things to increase my AOV!). The best part was customer service - I reached out for a few questions/issues, and WOW, Sheniel was so fast to respond and they helped me out pretty instantly. It was over a course of a few days (since I had more questions/issues), and we got all my problems resolved. No other app has provided me with this level of support. Very, very happy with this app!

Kassava Co.
Estados Unidos
Más de 2 años usando la aplicación
Product Customizer respondió 12 de octubre de 2021

Hello to our friends from Kassava Co.

Thank you for this great review! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. We are incredibly grateful for awesome customers like you! Don't hesitate to reach out to us if you have any more queries.

Cheers,
Pushpesh & the Product Customizer Support Team

25 de enero de 2020

This app helps a bunch. Took me a minute to figure it out, but once you understand how it works its an awesome tool to have

AKWYR
Estados Unidos
Más de 2 años usando la aplicación
Product Customizer respondió 27 de enero de 2020

Hello friends from AKWYR!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

1 de septiembre de 2021

I use this app for customers to upload their own images or add a description to their order. It is so helpful and affordable. I needed help with an issue, I reached out to Product Customizer and they fixed it ASAP.. Thank you for your help. I appreciate it all.

Treazures By Tee
Estados Unidos
Más de 2 años usando la aplicación
Product Customizer respondió 2 de septiembre de 2021

Hello to our friends from Treazures By Tee

Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

11 de mayo de 2021

I had a question about customizer options missing from the order summary, and the team was quick to address the issue and got it fixed quickly!

Lip Republic Inc.
Canadá
Más de 2 años usando la aplicación
Product Customizer respondió 12 de mayo de 2021

Hello to our friends from Lip Republic Inc.

Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the Product Customizer Support Team

Fecha de modificación: 1 de abril de 2020

Super easy to use, help desk very responsive, and they even made tweaks for my set-up!

RatioJones
Estados Unidos
Más de 2 años usando la aplicación
Product Customizer respondió 1 de abril de 2020

Hello friends from RatioJones!

So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

22 de abril de 2021

We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend

Wholesomeness
Australia
Más de 2 años usando la aplicación
Product Customizer respondió 26 de abril de 2021

Hello to our friends from Wholesomeness

We are super happy we were able to assist you! Thank you for leaving this awesome review :-)

-Melissa & the Product Customizer Support Team

Fecha de modificación: 27 de marzo de 2021

the app is amazing, it help my site a lot and customer service is great. 5 stars for quality

Stunning Gift Store
Vietnam
Más de 2 años usando la aplicación
Product Customizer respondió 29 de mayo de 2020

​This is Sean with Product Customizer. Im SO sorry about the slowdown you experienced with our app :(

Our dev has fixed the issue and you shouldn't see that happening anymore.

Is there anything we can do to get more stars here? Every app has an issue now and then, but it makes a great app to fix the issue and make things right asap... we've done just that.

We really value EVERY client and hope this helps. We love our app and thank you will too. Thanks so much!

Sean Hyatt & The Product Options & Customizer Support Team

8 de diciembre de 2016

Product Customizer is a great app that does exactly what I needed it to do! Had I tried to use Shopify variants, I would have had ovver 200 possibilities (which is not even allowed by shopify). I also need to get some pertinant 'write in' answers that Shopify does not really allow.
The staff at Shopstorm might be one of the best parts! They helped with the install, and were never more than an email away! They responded within a few hours at the max!

Boothseal 2
Estados Unidos
Más de 2 años usando la aplicación
6 de noviembre de 2015

Top notch app with amazing customer service!

Thank you Justin!

Nicotine River
Estados Unidos
Más de 2 años usando la aplicación