Reseñas (1.795)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
5 de agosto de 2024

A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.

Customer support is very helpful and responsive.

All in all one of my better app purchases.

Servewell
Reino Unido
22 días usando la aplicación
Product Customizer respondió 6 de agosto de 2024

Hi Servewell,

Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options.

We're here to support you whenever you need it, and we're pleased to have met your expectations.

1 de julio de 2024

ALL Shopify users,

HORRIBLE! and SACAM

Been with them for 8 years and they started an $99 for a plan (no other app as at that point)

They switched for a $24 a plan (Not idea how long ago) Most likely years ago....

Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know.

They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE

No one will answer just someone called AMAN, no phone calls, no managers NOTHING.

After a month of e mails back and forth they just charge again $99 on June 27th.

No solution.

And actually, the app is not even working on my website that's been 11 years in business.

DO NOT GET THIS APP

Plenty of others more reliable.

Amanda from Shopsabs2b.com

You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them.

ceo@shopabs2b.com

Thank you guys and e mail me.

ABS2B FITNESS APPAREL
Estados Unidos
Más de 8 años usando la aplicación
Product Customizer respondió 2 de julio de 2024

Hi Amanda,

We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you.

We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response.

Thank you for your patience, and we’re committed to finding a solution that works for you.

Warm regards,
The Support Team

13 de agosto de 2024

Great customer service! Quick and efficient. :-)

Coastal Chaos LLC
Estados Unidos
4 días usando la aplicación
Product Customizer respondió 16 de agosto de 2024

Hi Coastal Chaos LLC,

Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers.

Thanks for your support!

4 de octubre de 2024

Great

Elite Urban
Reino Unido
29 minutos usando la aplicación
Product Customizer respondió 7 de octubre de 2024

Hi Elite Urban,

Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

28 de junio de 2024

I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend

Vicious Paint
Estados Unidos
Casi 5 años usando la aplicación
Product Customizer respondió 1 de julio de 2024

Hi Vicious Paint,

Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us.

Thank you for being a valued user!

17 de julio de 2024

Easy to use and provide many options.

Rose Adorn
Taiwán
4 meses usando la aplicación
Product Customizer respondió 19 de julio de 2024

Hi Rose Adorn,

Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs.

We appreciate your support!

10 de julio de 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

britrockheaven
Reino Unido
11 meses usando la aplicación
Product Customizer respondió 11 de julio de 2024

Hi britrockheaven,

Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.

Thanks for your support!

5 de julio de 2024

Fast response time!

Sabi Boutique
Estados Unidos
Más de 1 año usando la aplicación
Product Customizer respondió 8 de julio de 2024

Hi Sabi Boutique,

Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us.

Thank you for trusting us!

10 de julio de 2024

Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !

Nouvel amour
Francia
8 meses usando la aplicación
Product Customizer respondió 15 de julio de 2024

Bonjour Nouvel amour,

Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous.

Merci beaucoup pour votre soutien!

20 de junio de 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Fox Whistle
Australia
Más de 7 años usando la aplicación
Product Customizer respondió 26 de junio de 2024

Hi Fox Whistle,

Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users.

We appreciate your support!