Reseñas (1.784)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 23 de octubre de 2020

I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)

Docta's Doodles
Estados Unidos
Alrededor de 1 año usando la aplicación
Product Customizer respondió 22 de octubre de 2020

Hello!

This is Sean, the Ops Manager with Product Customizer. I am very sorry to hear about your experience with our support team interactions!

They are normally world-class, so somehow the ball must have been dropped here.

I am looking into your chat history, and I will email you directly momentarily as well, so I can personally make sure this is fixed for you asap!

Thanks ahead of time for your understanding,

Sean & The Product Customizer Support Team

25 de mayo de 2014

Remarkable! If your product has more than 99 variants then this app was designed for you. It's extremely easy to use and has features that will save you a lot of time when publishing your new product. Not only can you have full control over stylizing the customizer to fit your theme, but the customer support guru's are very eager to make sure your experience with Product Customizer is the absolute best. Thanks for creating this user friendly app!

Rockstar Body Jewelry
Estados Unidos
Alrededor de 1 año usando la aplicación
25 de octubre de 2020

Really pleased with the app simple enough to apply and the support are always so helpful if you have any difficulty they sort it out quickly and remotely without me needing to do anything

THE WINNER MAKES IT ALL
Reino Unido
Alrededor de 1 año usando la aplicación
Product Customizer respondió 29 de octubre de 2020

Hello to our friends from THE WINNER MAKES IT ALL

Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-)

-Melissa & The Product Options & Customizer Team

29 de octubre de 2021

One of the best support service I've ever used! This app just works like a charm. Strongly recommended!

Rosabella Print
Vietnam
Alrededor de 1 año usando la aplicación
Product Customizer respondió 31 de octubre de 2021

Hello to our friends from Rosabella Print

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

17 de enero de 2022

Aman M. helped a lot during the customization of widgets. It is so good to see that Shopify consultants are active and ready to help.

Lakewood Watches
Estados Unidos
Alrededor de 1 año usando la aplicación
Product Customizer respondió 18 de enero de 2022

Hello to our friends from Lakewood Watches

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

9 de julio de 2021

Clean app and fairly easy to use. Great and quick customer support when changing themes on your store as well!

Y1Hockey
Reino Unido
Alrededor de 1 año usando la aplicación
Product Customizer respondió 12 de julio de 2021

Hello to our friends from Y1Hockey

Thank you for leaving us this wonderful review! We really appreciate it :-)

-Melissa & the Product Customizer Support Team

22 de agosto de 2022

Good app and support, recommend it for adding custom fields to products. Needed help and they answered imedtiately.

Globo Mercado
Chile
Alrededor de 1 año usando la aplicación
Product Customizer respondió 23 de agosto de 2022

Hello to our friends at Globo Mercado

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

13 de enero de 2015

On top of the amazing app their customer service is the best. You guys are awesome.

Lax Elements LLC
Estados Unidos
Alrededor de 1 año usando la aplicación
14 de septiembre de 2022

Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing

Detail Gifts
Reino Unido
Alrededor de 1 año usando la aplicación
Product Customizer respondió 15 de septiembre de 2022

Hello to our friends at Detail Gifts

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

10 de junio de 2019

Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.

CAFFENIO
México
Alrededor de 1 año usando la aplicación
Product Customizer respondió 5 de julio de 2019

​Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :)

So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world!

-The Product Options & Customizer Team