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Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.
Hello to our friends from Nation Athletics Bjj
We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Fast customer support, helped me in 10 minutes to solve the problem i had with the app. Great service
Greetings Achieve,
Thank you for the 5-star review, we agree that Aman is the best! Dog owners will love those personalized harnesses and we are happy that Product Customizer can add value to your store.
Excellent customer service and very good handling of the app!
HI Pawfectly Collarful,
Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!
Very easy to use, had an issue but support solved it promptly. Can recommend it to anyone looking to get around Shopify's dumb limitation on options.
Greetings The Renewed Store,
Thank you for the positive review. We are glad that Customer Support could promptly assist you with setting up your needs and that Product Options & Customizer is easy for you to use. We are here for you when you need us. Do not hesitate to reach out at anytime.
Stephanie & the Customer Support team
This is a fantastic app. Yes, there are some free apps available that allow customers to customize products, but they all seem to be missing something that is kinda crucial, like adding different prices to different variations. This app has everything. It is so simple an easy to use and looks great in the storefront. The staff are super helpful and respond quickly. I appreciate that the ordering process is going to be more hands-off, meaning I can get my products out faster.
Love this! I spent hours trying to figure out how to customize my products and this solved the issue within minutes. I could not be happier with it.
So far so good, I have tried a bunch of product options apps and has other have said they were just a pain or took to much time and being fiddly, so far if I could give 20 stars, I would.
It's a good app. the customer support very fast. so it was very easy to do Would definitely recommend!
Hello friends from Tee4lives!
SO appreciate the time you took to give our app and customer service this great review - we are pretty proud of both. Thanks for your recommendation and glad our team was able to assist. Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.
Hi there Pole,
Thank you for taking the time to leave us this awesome review! We love that you are able to customize your products easily and that Product Options and Customizer works for your store.
Stephanie and the Customer Support Team
Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's slow internet even though my gif clearly shows the blunder happening. Hoping to update my review once they fix it, but going on day 3 during one of the biggest selling periods of the year for us (mother's day) without a fix. UPDATE: Customizer has been fixed and is working, although I'm going to keep this review at 3* until it works solidly for a month without a hiccup.
Hello to our friends from BedPlanet
Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for amazing customers like you and we hope your store scores it big online! :-)
-Melissa & The Product Options & Customizer Team